Sales Associate II

Tapestry
New York
Workplace: OnsiteFull timeUSD 15 - 24.25Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Sales mindset","Interpersonal skills","Adaptability","Learning on the fly"]

Deliver an elevated, personalized luxury shopping experience as a Coach front-line ambassador. Meet individual and store sales goals by building client relationships, cross-selling and upselling, and using mobile POS, clienteling tools, and social selling (including short-form video) to drive loyalty. Support daily store operations—cash wrap, inventory processing, replenishment, visual merchandising, transactions, and shipment receiving—while maintaining a clean, organized sales floor and collaborating with the team to achieve KPIs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an elevated, personalized luxury shopping experience as a Coach front-line ambassador. Meet individual and store sales goals by building client relationships, cross-selling and upselling, and using mobile POS, clienteling tools, and social selling (including short-form video) to drive loyalty. Support daily store operations—cash wrap, inventory processing, replenishment, visual merchandising, transactions, and shipment receiving—while maintaining a clean, organized sales floor and collaborating with the team to achieve KPIs.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to style and service standards.
  • •Build lasting client relationships through personalized styling and product expertise.
  • •Drive sales with cross-selling, upselling, tailored recommendations, and follow-up to close sales.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily store operations (cash wrap, inventory processing, replenishment, and visual merchandising) and maintain an organized, stocked sales floor.

Pay and Benefits

Salary: USD 15 - 24.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Strong English proficiency and ability to work in a fast-paced environment.
  • •Clienteling and data acquisition skills, with social media savvy (including live-stream shopping/video demos).
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and navigate the sales floor and stockroom as needed.
Experience:1+ yearsLuxury retailSocial mediaOmni-channel retail
Skills:Customer focusSales mindsetInterpersonal skillsAdaptabilityLearning on the fly
Languages:English
Tech Stack:POSMobile POSIPadLaptopSocial sellingShort-form videoClienteling toolsWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor