Customer Service Intern

RTX
Malaysia
Workplace: OnsiteInternshipFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Communication","Interpersonal skills","Attention to detail","Organizational skills","Time management"]

Join the customer service team in a professional aerospace environment. Support day-to-day customer service and administrative activities, perform accurate data entry and maintain service records, and help prepare reports and trackers. Assist with documentation and customer request follow-ups, and support continuous improvement projects to enhance processes and operational efficiency. Opportunity to build administrative, documentation, and data-management skills using Microsoft Office and business systems.

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FursaFursa
RTX
RTX
1 day ago

Customer Service Intern

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Join the customer service team in a professional aerospace environment. Support day-to-day customer service and administrative activities, perform accurate data entry and maintain service records, and help prepare reports and trackers. Assist with documentation and customer request follow-ups, and support continuous improvement projects to enhance processes and operational efficiency. Opportunity to build administrative, documentation, and data-management skills using Microsoft Office and business systems.
Location: Malaysia
Workplace: Onsite
Employment Type: Internship
Job Function: Customer Support (Service Desk)
Seniority: Intern level

Key Responsibilities

  • •Assist with day-to-day customer service and administrative activities.
  • •Perform accurate data entry and maintain customer service records and database.
  • •Ensure proper documentation, filing, and maintenance of relevant record.
  • •Support the team in preparing reports, trackers, and other documentation.
  • •Assist in coordinating customer-related requests and follow-up activities and support continuous improvement projects.

Key Requirements

  • •Currently pursuing a Diploma or Bachelor's degree in Business Administration, Customer Service, Business Management, Supply Chain, Logistics, or a related field.
  • •Good communication and interpersonal skills.
  • •Good command of written and spoken English.
  • •Proficient in Microsoft Office, particularly Excel and PowerPoint.
  • •Strong attention to detail, organizational and time-management skills.
Education:Bachelor's in Business Administration, Customer Service, Business Management, Supply Chain, Logistics, or a related field
Skills:CommunicationInterpersonal skillsAttention to detailOrganizational skillsTime management
Languages:English
Tech Stack:Microsoft OfficeExcelPowerPoint

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website