Rental Coordinator

EquipmentShare
Billings
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Listening","Relationship building","Interpersonal skills","Problem-solving","Adaptability","Continuous improvement"]

Coordinate equipment rentals at a Billings facility by responding to inbound leads, guiding customers through the rental process, and maintaining strong relationships. Expand and nurture your customer base by educating contractors on how EquipmentShare helps them save money, make more money, and run more efficiently. Resolve customer inquiries and resolve complaints promptly, using the proprietary T3 platform to keep machine and rental information current.

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EquipmentShare
EquipmentShare
3 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 minutes agoStatus: Live

Job Summary

Coordinate equipment rentals at a Billings facility by responding to inbound leads, guiding customers through the rental process, and maintaining strong relationships. Expand and nurture your customer base by educating contractors on how EquipmentShare helps them save money, make more money, and run more efficiently. Resolve customer inquiries and resolve complaints promptly, using the proprietary T3 platform to keep machine and rental information current.
Location: Billings
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Build and expand relationships with contractors and construction company principals
  • •Maintain and nurture existing customer relationships to ensure high customer satisfaction
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysGym MembershipWellness StipendTool Reimbursements

Key Requirements

  • •High School diploma or equivalent
  • •You care about solving customers’ problems and are a great listener
  • •You can build, nurture, and maintain customer relationships throughout the rental process
  • •You have strong interpersonal and problem-solving skills
  • •You can adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services
Education:High School
Skills:Customer focusListeningRelationship buildingInterpersonal skillsProblem-solvingAdaptabilityContinuous improvement
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn