Sr Customer Development Rep (Calling) Shanghai (Shanghai, SH, CN, 200001)

HSBC
Shanghai
Full timeFunction: Product ManagementEducation: bachelorsSkills: ["Result-driven","Able to work under pressure","Long-term mindset","Ethical client relationship","Interpersonal skills","Effective presentation","Customer-centric service"]

Drive personal banking product sales by meeting pre-set sales targets through needs-based calling and effective sales processes. Provide a professional customer experience while responding promptly to enquiries, feedback, and complaints. Maintain and report sales progress regularly, and build long-term, ethical client relationships. You’ll leverage strong interpersonal, presentation, and customer-centric service skills to perform under pressure and support customer needs across HSBC’s International Wealth and Premier Banking.

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FursaFursa
HSBC
HSBC
1 day ago

Sr Customer Development Rep (Calling) Shanghai (Shanghai, SH, CN, 200001)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Drive personal banking product sales by meeting pre-set sales targets through needs-based calling and effective sales processes. Provide a professional customer experience while responding promptly to enquiries, feedback, and complaints. Maintain and report sales progress regularly, and build long-term, ethical client relationships. You’ll leverage strong interpersonal, presentation, and customer-centric service skills to perform under pressure and support customer needs across HSBC’s International Wealth and Premier Banking.
Location: Shanghai
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Achieve pre-set sales targets for personal banking products.
  • •Conduct needs-based selling through effective sales processes.
  • •Project a professional image while conducting sales activities.
  • •Respond promptly and effectively to customer enquiries, feedback, and complaints.
  • •Prepare and submit sales progress reports regularly.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •Bachelor’s degree or above (recognized by the state).
  • •1+ year of working experience preferred.
  • •Experience in a sales-related function is preferred.
  • •Result-driven with the ability to work under pressure.
  • •Strong interpersonal, effective presentation, and customer-centric service skills; good spoken and written English is a plus.
Education:Bachelor's
Skills:Result-drivenAble to work under pressureLong-term mindsetEthical client relationshipInterpersonal skillsEffective presentationCustomer-centric service
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn