Lifecycle Service Manager

Emerson
Netherlands
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Customer engagement","Project execution","Sales and operations orientation","Safety & compliance orientation"]

Own Measurement Solution (MSOL) Lifecycle Services (LCS) profitability while providing sales and operational leadership for current and future MSOL Services business. Ensure safety, trade compliance, and zero-injury standards; deliver MSOL services orders on time, within budget, and at quality. Lead Services Engineers, coordinate work and customer engagement, manage install base opportunities in CRM, and collaborate across local and European functions to improve execution and performance.

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Emerson
Emerson
2 days ago

Lifecycle Service Manager

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Last checked: 50 minutes agoStatus: Live

Job Summary

Own Measurement Solution (MSOL) Lifecycle Services (LCS) profitability while providing sales and operational leadership for current and future MSOL Services business. Ensure safety, trade compliance, and zero-injury standards; deliver MSOL services orders on time, within budget, and at quality. Lead Services Engineers, coordinate work and customer engagement, manage install base opportunities in CRM, and collaborate across local and European functions to improve execution and performance.
Location: Netherlands
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Ensure full compliance with safety and trade compliance procedures, aiming for zero injuries and full adherence to policies.
  • •Deliver all MSOL Services orders on time, on budget, and with the required quality.
  • •Collaborate with MSOL Europe Lifecycle Services Operations Manager to report utilization and financial performance by segment, and evaluate/recommend organizational changes to meet profitability targets.
  • •Implement MSOL operations Project Management Office processes and procedures to ensure excellence in project execution.
  • •Provide leadership and supervision for direct reports and coordinate/allocate Services Engineers work, including CRM opportunity relevance, accurate quotations, and responses to customer complaints relating to field services.

Key Requirements

  • •Bachelor degree or equivalent in a relevant engineering discipline (business qualifications or equivalent experience preferred).
  • •Minimum 5 years’ relevant experience in Lifecycle Services, Project Management and/or Engineering, with strong sales and operations orientation (control/instrumentation environment preferred).
  • •Minimum 5 years’ experience leading teams in an international/inter-cultural environment.
  • •Fluent English skills for verbal, reading, and writing; additional European languages are useful.
  • •Ensure consistent safety and compliance leadership aligned with policies, procedures, and practices.
Experience:5+ yearsLifecycle servicesProject managementEngineeringControl/instrumentation
Education:Bachelor's in relevant Engineering discipline
Skills:LeadershipCustomer engagementProject executionSales and operations orientationSafety & compliance orientation
Languages:English

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn