Columbia Sportswear Company

1 week ago

Account Operations Rep

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Manage the life of Columbia Sportswear’s North American order book, ensuring accurate order processing, on-time shipping, and complete customer delivery aligned to channel/region goals. Partner with Sales, Finance, Logistics, Distribution, Planning, and Master Data to resolve issues, support contract documentation, and leverage supply chain initiatives like direct ship. Analyze key metrics, investigate chargebacks, and improve order management processes to drive customer engagement and revenue outcomes.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Manage the full order lifecycle, including deadlines, in-season order updates, on-time shipping, and follow-up.
•Ensure customers’ orders are delivered in full and on time in alignment with go-to-market strategies and corporate forecast.
•Collaborate with sales reps and sales management for consistent contract review and documentation/approval of date changes and cancellations.
•Support and expand supply chain initiatives (e.g., direct ship) and build cross-functional relationships to drive account execution.
•Compile and analyze key metrics, and review and validate customer chargebacks to negotiate reversals where applicable.

Pay and Benefits

Perks:Health InsuranceDentalVision401kLife Insurance

Key Requirements

•College degree in a related field (preferred).
•Strong critical thinking, problem-solving, and decision-making skills.
•Skilled with analytical tools, including Microsoft Office Suite, with Power BI and Tableau strongly preferred.
•Demonstrated written and verbal communication skills for internal and external audiences.
•SAP experience preferred.

Skills:Critical thinkingProblem-solvingCommunicationIntegrityProcess improvement

Tech Stack:Microsoft Office SuitePower BITableauSAP

Company Brief

Columbia Sportswear Company

Designs, manufactures, and markets outdoor apparel, footwear, accessories, and equipment under brands including Columbia, Sorel, and Mountain Hardwear, serving consumers globally with performance-driven products for outdoor activities.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Portland, United States

Founded: 1938

Website LinkedIn

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Columbia Sportswear Company

1 week ago

Account Operations Rep

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Manage the full order lifecycle, including deadlines, in-season order updates, on-time shipping, and follow-up.
•Ensure customers’ orders are delivered in full and on time in alignment with go-to-market strategies and corporate forecast.
•Collaborate with sales reps and sales management for consistent contract review and documentation/approval of date changes and cancellations.
•Support and expand supply chain initiatives (e.g., direct ship) and build cross-functional relationships to drive account execution.
•Compile and analyze key metrics, and review and validate customer chargebacks to negotiate reversals where applicable.

Pay and Benefits

Perks:Health InsuranceDentalVision401kLife Insurance

Key Requirements

•College degree in a related field (preferred).
•Strong critical thinking, problem-solving, and decision-making skills.
•Skilled with analytical tools, including Microsoft Office Suite, with Power BI and Tableau strongly preferred.
•Demonstrated written and verbal communication skills for internal and external audiences.
•SAP experience preferred.

Skills:Critical thinkingProblem-solvingCommunicationIntegrityProcess improvement

Tech Stack:Microsoft Office SuitePower BITableauSAP

Company Brief

Columbia Sportswear Company

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Portland, United States

Founded: 1938

Website LinkedIn