Technical Account Manager - Auth0

Okta
London, Dublin
Workplace: HybridFull timeGBP 79,000 - 108,000Function: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Customer-first mindset","Communication","Presentation","Problem-solving","Relationship building"]

Serve as an Auth0 identity coach for a portfolio of enterprise customers, guiding their identity strategy and technical adoption. Build long-term relationships across technical and executive stakeholders, run regular business and technical meetings, monitor customer health, and proactively address risks. Use CIAM/identity best practices to drive successful outcomes, communicate roadmap and new features, and represent customer feedback to improve Okta’s approach.

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FursaFursa
Okta
Okta
2 days ago

Technical Account Manager - Auth0

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Last checked: 5 hours agoStatus: Live

Job Summary

Serve as an Auth0 identity coach for a portfolio of enterprise customers, guiding their identity strategy and technical adoption. Build long-term relationships across technical and executive stakeholders, run regular business and technical meetings, monitor customer health, and proactively address risks. Use CIAM/identity best practices to drive successful outcomes, communicate roadmap and new features, and represent customer feedback to improve Okta’s approach.
Location: London, Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as a trusted Identity Coach by providing timely technical guidance, advice, enablement, and identity best practice sharing.
  • •Learn customers’ business and identity strategies, building and maintaining long-term relationships across technical and executive stakeholder personas.
  • •Run regular customer meetings to recap value, show progress, and align on future initiatives, roadmaps, and technical guidance.
  • •Monitor customer health, satisfaction, and engagement, proactively addressing risks, escalations, and adoption challenges.
  • •Act as a product evangelist by educating customers on new features and representing customer feedback to shape Okta’s approach.
Travel: Low travel

Pay and Benefits

Salary: GBP 79,000 - 108,000
Equity and Bonus:Equity
Perks:Health InsurancePaid LeaveParental LeaveEquity

Key Requirements

  • •5+ years total experience in information technology, including at least 3 years as a Technical Account Manager (or comparable technical practitioner) in customer identity/identity access management.
  • •Working proficiency with CIAM technical competencies including OAuth, OpenID Connect, and SAML 2.0 for authentication and authorization.
  • •Ability to consume APIs and HTTP request methods, with high-level understanding of custom consumer and SaaS app architectures and integration patterns.
  • •Understanding of security and performance monitoring, including integrations such as SIEM and WAF (or similar third-party signals).
  • •Strong communication, presentation, and whiteboarding/diagram skills, with customer-first problem-solving and enterprise relationship management experience.
Experience:5+ yearsIdentity access managementCIAMCybersecuritySaaSEnterprise
Skills:Customer-first mindsetCommunicationPresentationProblem-solvingRelationship building
Tech Stack:OAuthOpenID ConnectSAML 2.0APIsHTTPSIEMWAFSaaSPaaSCloud-based services

Company Brief

Okta
Provides identity and access management cloud solutions that help organizations secure and manage user authentication, single sign-on, multi-factor authentication, and lifecycle management across applications and devices.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn