Systems Administrator - Chesterfield

Carvana
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 4-6 yearsEducation: high_schoolSkills: ["Communication","Troubleshooting","Customer service","Documentation","Multi-tasking"]

Provide front-line IT support for Carvana users and locations, handling helpdesk calls, emails, and walk-ups from both PC and Mac customers. Travel up to 60% to set up and support remote locations, including desktops, servers, networks, security surveillance, and AV. Administer Windows Server and Active Directory, troubleshoot hardware/software/network issues, maintain performance and security, document solutions in Jira, and support hardware refresh and vendor coordination while meeting SLA targets.

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FursaFursa
Carvana
Carvana
1 month ago

Systems Administrator - Chesterfield

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide front-line IT support for Carvana users and locations, handling helpdesk calls, emails, and walk-ups from both PC and Mac customers. Travel up to 60% to set up and support remote locations, including desktops, servers, networks, security surveillance, and AV. Administer Windows Server and Active Directory, troubleshoot hardware/software/network issues, maintain performance and security, document solutions in Jira, and support hardware refresh and vendor coordination while meeting SLA targets.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Travel up to 60% to set up and support new and existing remote Carvana locations (desktop, server, network, security surveillance, and AV).
  • •Handle incoming calls, emails, and walk-ups for IT issues and requests from both PC and Mac users.
  • •Administer and maintain networked computer systems, ensuring availability, reliability, and security.
  • •Diagnose and resolve hardware, software, networking, and system issues, including monitoring system performance and helpdesk SLAs.
  • •Document solutions to new problems in Jira and coordinate with third-party vendors and IT providers for installations or upgrades.
Travel: High travel

Pay and Benefits

Perks:Health InsuranceDentalVision401k

Key Requirements

  • •High School Diploma or equivalent and a valid, current driver’s license.
  • •Advanced skills administering Windows Server, Active Directory, DHCP, and other network services.
  • •Advanced skills in Windows operating systems (Windows 7/8/10) and ability to create and push images.
  • •Knowledge of Mac OS X (El Capitan, Sierra, High Sierra).
  • •Experience with Meraki Security Appliances and 4-6 years of IT experience in fast-paced environments.
Experience:4-6 yearsService deskEnterprise networksIT support
Education:High School
Skills:CommunicationTroubleshootingCustomer serviceDocumentationMulti-tasking
Licenses:Driver’s license
Languages:English
Tech Stack:Windows ServerActive DirectoryDHCPWindows 7Windows 8Windows 10Mac OS XEl CapitanSierraHigh SierraMerakiIOSAndroidWindowsG-SuiteGmailGoogle CalendarGoogle DriveMS OfficeOutlook

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn