Senior Instructional Designer (Education Services)

Emerson
Austin
Workplace: OnsiteFull timeFunction: Content & Editorial (Writing/Editing)Experience: 5+ yearsEducation: bachelorsSkills: ["Strategic thinking","Communication","Facilitation","Stakeholder management","Analytical thinking"]

Own the Education Services learning content portfolio as a product owner and portfolio manager. Define learning strategy, curriculum direction, learning paths, course blueprints, and certification opportunities, partnering with Product Management, R&D, Services, and technical subject matter experts. Translate complex products and customer workflows into learner-centered objectives, assessments, and success criteria, and continuously improve portfolio health using learning, performance, and customer outcome data.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Emerson
Emerson
6 days ago

Senior Instructional Designer (Education Services)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own the Education Services learning content portfolio as a product owner and portfolio manager. Define learning strategy, curriculum direction, learning paths, course blueprints, and certification opportunities, partnering with Product Management, R&D, Services, and technical subject matter experts. Translate complex products and customer workflows into learner-centered objectives, assessments, and success criteria, and continuously improve portfolio health using learning, performance, and customer outcome data.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Mid level

Key Responsibilities

  • •Own and maintain the Education Services portfolio strategy, content roadmap, curriculum direction, learning paths, course blueprint, and certification opportunities.
  • •Gather, analyze, and synthesize stakeholder requirements, customer feedback, product roadmaps, support trends, business initiatives, and learning data to set roadmap priorities.
  • •Design technical learning solutions and course blueprints that convert complex products, engineering concepts, and workflows into effective learning experiences.
  • •Explore and recommend innovative approaches, including AI-enabled learning experiences and scalable customer education models.
  • •Serve as the primary course owner and drive alignment on objectives, audience needs, customer outcomes, technical accuracy, instructional quality, and portfolio goals.

Pay and Benefits

Perks:401kProfit SharingHealth InsuranceDentalVisionPaid ParentalEmployee AssistanceLearning Budget

Key Requirements

  • •Bachelor’s degree in engineering, Technical Discipline, Learning & Development, Instructional Design, Technical Communication, or a related field.
  • •5+ years of experience in Learning & Development, Instructional Design, Technical Training, Learning Experience Design, or Customer Education.
  • •Strong understanding of adult learning principles, instructional design methodologies, learning objectives, assessments, content sequencing, and modality selection.
  • •Ability to understand complex technical products and translate them into customer-focused learning requirements, learning strategies, and course designs.
  • •Strong analytical and communication skills, including stakeholder management and influencing; experience synthesizing requirements from multiple stakeholders.
Experience:5+ yearsLearning & developmentInstructional designTechnical trainingCustomer educationDigital learning
Education:Bachelor's in engineering, technical discipline, learning & development, instructional design, technical communication (or related field)
Skills:Strategic thinkingCommunicationFacilitationStakeholder managementAnalytical thinking
Tech Stack:AI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn