Sr Customer Development Rep Nanjing NJX Sub-branch (Nanjing, JS, CN, 210000)

HSBC
Nanjing
Workplace: OnsiteFull timeFunction: Product ManagementEducation: bachelorsSkills: ["Presentation","Sales","Objection handling","Interpersonal communication","Customer service orientation"]

Drive Premier customer acquisition by converting central or self-generated leads into new-to-bank customers. Develop strong relationships with internal stakeholders and deliver high-standard customer service for high-value personal clients. Complete required retail sales activities and meet basic retail sales objectives, while applying product knowledge across deposits, WEM products, and mortgage offerings. Stay current on regulations, consumer trends, competitors, and market conditions.

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FursaFursa
HSBC
HSBC
8 hours ago

Sr Customer Development Rep Nanjing NJX Sub-branch (Nanjing, JS, CN, 210000)

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Last checked: 8 hours agoStatus: Live

Job Summary

Drive Premier customer acquisition by converting central or self-generated leads into new-to-bank customers. Develop strong relationships with internal stakeholders and deliver high-standard customer service for high-value personal clients. Complete required retail sales activities and meet basic retail sales objectives, while applying product knowledge across deposits, WEM products, and mortgage offerings. Stay current on regulations, consumer trends, competitors, and market conditions.
Location: Nanjing
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Implement Premier Acquisition strategies to acquire new-to-bank customers via central or self-generated leads.
  • •Develop and maintain strong working relationships with relevant business areas (e.g., WPB, Marketing).
  • •Complete simple retail sales activities to deliver high-quality service for high-value personal clients.
  • •Provide high-standard customer service to meet customer satisfaction expectations.
  • •Identify and develop requirements for bank services for mid-to-high-end clients and deliver customer satisfaction and sales results.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •Minimum 1 year of proven, progressive financial services and/or retail sales experience.
  • •Sound knowledge of deposits, WEM products, mortgage, and related offerings.
  • •Knowledge of changing laws/regulations and consumer/competitor/economic & foreign currency market trends.
  • •Strong presentation, sales, objection-handling, and interpersonal/communication skills; customer-service oriented.
Experience:Financial servicesRetail sales
Education:Bachelor's
Skills:PresentationSalesObjection handlingInterpersonal communicationCustomer service orientation
Languages:Chinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn