Senior Data Analyst - User Operations

Fever Up
Madrid
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceExperience: 2-4 yearsSkills: ["Communication","Stakeholder management","Organization","Continuous improvement","Prioritization"]

Own analytics and project execution for User Operations, translating dashboarding, reporting, and automations into actionable insights for management, support operations, and partners. Build and maintain dashboards (e.g., Metabase/Looker), apply scripting/automation to improve workflows, and run end-to-end projects with strong prioritization and structured delivery. Collaborate with technical and non-technical stakeholders while continuously improving how the team works.

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FursaFursa
Fever Up
Fever Up
3 days ago

Senior Data Analyst - User Operations

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Last checked: 1 hour agoStatus: Live

Job Summary

Own analytics and project execution for User Operations, translating dashboarding, reporting, and automations into actionable insights for management, support operations, and partners. Build and maintain dashboards (e.g., Metabase/Looker), apply scripting/automation to improve workflows, and run end-to-end projects with strong prioritization and structured delivery. Collaborate with technical and non-technical stakeholders while continuously improving how the team works.
Location: Madrid
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Construct dashboards, reporting, and automations and ensure the data clearly supports business decisions.
  • •Translate analytics into concrete initiatives through continuous improvement.
  • •Run projects end-to-end across varied stakeholders, including user support and partner visibility.
  • •Collaborate with both technical teams (central Data) and non-technical support operations stakeholders.
  • •Identify inefficiencies and fix or escalate them to improve processes over time.

Pay and Benefits

Perks:Health InsuranceGym MembershipEnglish Lessons

Key Requirements

  • •2-4 years of experience in data/analytics (analyst, data PM, BI, ops analytics) and a relevant Master’s or further training is a plus.
  • •Comfortable building and maintaining dashboards in tools like Metabase, Looker, or similar.
  • •Scripting and automation experience to support data construction and workflow improvements.
  • •Demonstrated ability to run a project end-to-end with strong structure, prioritization, and workload management.
  • •Full professional fluency in both English and Spanish with excellent written and verbal communication skills.
Experience:2-4 years
Skills:CommunicationStakeholder managementOrganizationContinuous improvementPrioritization
Languages:EnglishSpanish
Tech Stack:MetabaseLooker

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn