Flywire

2 weeks ago

Client Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own and grow a portfolio of strategic Travel clients across EMEA by building strong relationships, driving retention, and identifying upsell and expansion opportunities. Act as a trusted advisor to help clients maximize Flywire’s payment solutions, supported by reporting, analytics, and recommendations. Collaborate cross-functionally with Sales, Implementation, Product, and Support to deliver an excellent client experience and continuously improve onboarding and engagement.

Location: Spain

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and maintain strong relationships with existing Travel clients across EMEA.
•Manage a portfolio of mid-market and strategic Travel accounts to maximize value from the Flywire partnership.
•Develop account plans focused on retention, client engagement, and commercial growth opportunities.
•Identify upsell and expansion opportunities and partner with clients to understand business goals, operational challenges, and payment needs.
•Provide reporting, analytics, and strategic recommendations; coordinate with Sales, Product, Support, and Implementation to deliver a strong client experience.

Travel: Medium travel

Pay and Benefits

Perks:EquityRemote Work

Key Requirements

•5+ years of experience in Client Success, Relationship Management, Account Management, or a similar client-facing commercial role.
•Strong track record managing and growing existing client relationships.
•Proven ability to identify commercial opportunities and drive account growth within an existing portfolio.
•Experience with strategic or complex client accounts.
•Excellent relationship-building and communication skills to engage credibly with senior stakeholders.

Experience:5+ yearsPaymentsFintechTravel

Skills:Relationship buildingCommunicationOrganizational skillsAnalytical skillsCross-functional collaboration

Languages:EnglishSpanishItalian

Tech Stack:SalesforceGSuiteJiraSlackLookerSmartsheet

Company Brief

Flywire

Provides a global payments platform and vertical-specific software to enable complex cross-border and domestic receivables for education, healthcare, travel and B2B clients, streamlining payments, reconciliation and receivables workflows.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Boston, United States

Founded: 2009

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Flywire

2 weeks ago

Client Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Spain

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and maintain strong relationships with existing Travel clients across EMEA.
•Manage a portfolio of mid-market and strategic Travel accounts to maximize value from the Flywire partnership.
•Develop account plans focused on retention, client engagement, and commercial growth opportunities.
•Identify upsell and expansion opportunities and partner with clients to understand business goals, operational challenges, and payment needs.
•Provide reporting, analytics, and strategic recommendations; coordinate with Sales, Product, Support, and Implementation to deliver a strong client experience.

Travel: Medium travel

Pay and Benefits

Perks:EquityRemote Work

Key Requirements

•5+ years of experience in Client Success, Relationship Management, Account Management, or a similar client-facing commercial role.
•Strong track record managing and growing existing client relationships.
•Proven ability to identify commercial opportunities and drive account growth within an existing portfolio.
•Experience with strategic or complex client accounts.
•Excellent relationship-building and communication skills to engage credibly with senior stakeholders.

Experience:5+ yearsPaymentsFintechTravel

Skills:Relationship buildingCommunicationOrganizational skillsAnalytical skillsCross-functional collaboration

Languages:EnglishSpanishItalian

Tech Stack:SalesforceGSuiteJiraSlackLookerSmartsheet

Company Brief

Flywire

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Boston, United States

Founded: 2009

Glassdoor: 3.5

Website LinkedIn Glassdoor