3 days ago

Senior Relationship Manager - Commercial Banking (Dubai, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Lead acquisition of new and management of existing client relationships within the Mid Corporate team, identifying selling opportunities to drive targeted growth for an assigned portfolio. Source value-added solutions for existing clients, enroll them in alternate channels, and support best-in-class product offerings. Review client dossiers to capture current and future needs, manage complaints within turnaround times, and conduct client visits to assess and report risk profiles while following policies and SOPs.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Lead acquisition of new and management of existing client relationships, identifying sales opportunities to deliver targeted growth for an assigned portfolio.
•Seek and source new solutions for existing clients and oversee enrollment in alternate channels to increase transaction volumes.
•Review client dossiers to capture current and future needs, identify and respond to customer requirements, and ensure complaints are resolved within agreed turnaround times.
•Conduct client visits, understand and report on risk profile, and update approving authorities with changes to enable necessary action.
•Adhere to relevant organizational and departmental policies, processes, and standard operating procedures to deliver required service standards.

Key Requirements

•At least 7 years of banking experience managing relationships and a portfolio of clients.
•Bachelor’s degree in Business, Accounting, or Finance.
•Demonstrated ability to manage client relationships and drive portfolio growth aligned to the business plan.
•Ability to identify and respond to customers’ requirements and ensure complaints are resolved within agreed turnaround times.
•Experience reviewing client dossiers and understanding current and future client needs to support long-term relationship building.

Experience:7+ years

Education:Bachelor's in Business, Accounting or Finance

Company Brief

Abu Dhabi Commercial Bank

ADCB (Abu Dhabi Commercial Bank) is a UAE-based public bank offering retail, corporate, investment banking, treasury and wealth management services across the UAE and internationally, serving individuals, SMEs and large corporates.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Abu Dhabi, United Arab Emirates

Founded: 1985

Glassdoor: 3.6

Website LinkedIn Glassdoor

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Abu Dhabi Commercial Bank

3 days ago

Senior Relationship Manager - Commercial Banking (Dubai, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Lead acquisition of new and management of existing client relationships, identifying sales opportunities to deliver targeted growth for an assigned portfolio.
•Seek and source new solutions for existing clients and oversee enrollment in alternate channels to increase transaction volumes.
•Review client dossiers to capture current and future needs, identify and respond to customer requirements, and ensure complaints are resolved within agreed turnaround times.
•Conduct client visits, understand and report on risk profile, and update approving authorities with changes to enable necessary action.
•Adhere to relevant organizational and departmental policies, processes, and standard operating procedures to deliver required service standards.

Key Requirements

•At least 7 years of banking experience managing relationships and a portfolio of clients.
•Bachelor’s degree in Business, Accounting, or Finance.
•Demonstrated ability to manage client relationships and drive portfolio growth aligned to the business plan.
•Ability to identify and respond to customers’ requirements and ensure complaints are resolved within agreed turnaround times.
•Experience reviewing client dossiers and understanding current and future client needs to support long-term relationship building.

Experience:7+ years

Education:Bachelor's in Business, Accounting or Finance

Company Brief

Abu Dhabi Commercial Bank

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Abu Dhabi, United Arab Emirates

Founded: 1985

Glassdoor: 3.6

Website LinkedIn Glassdoor