Senior Agent Strategist, Health Systems

Assort Health
San Francisco, New York
Workplace: HybridFull timeUSD 155,000 - 190,000 annuallyFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Executive communication","Stakeholder management","Program leadership","Independent work","Sound judgment"]

Lead Assort Health’s largest, most complex healthcare customer partnerships, owning relationships from launch through renewal and expansion. Partner with executive, operational, clinical, and technology leaders to define goals, success measures, risks, and ROI plans, while coordinating governance, decisions, timelines, and workstreams. Translate customer needs into clear feedback for Implementation, Product, and Engineering and drive adoption to improve patient access and organizational performance.

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Assort Health
Assort Health
23 hours ago

Senior Agent Strategist, Health Systems

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Job Summary

Lead Assort Health’s largest, most complex healthcare customer partnerships, owning relationships from launch through renewal and expansion. Partner with executive, operational, clinical, and technology leaders to define goals, success measures, risks, and ROI plans, while coordinating governance, decisions, timelines, and workstreams. Translate customer needs into clear feedback for Implementation, Product, and Engineering and drive adoption to improve patient access and organizational performance.
Location: San Francisco, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Guide complex customer relationships from launch through adoption, renewal, and expansion.
  • •Define customer goals, success measures, risks, growth opportunities, and plans for delivering ROI.
  • •Build trust across executive, operational, clinical, and technology stakeholders.
  • •Coordinate governance, decisions, timelines, and workstreams across Assort and the customer.
  • •Translate customer needs into clear feedback for Implementation, Product, and Engineering.
Travel: Medium travel

Pay and Benefits

Salary: USD 155,000 - 190,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetWellness StipendHome OfficeCommuter Benefits

Key Requirements

  • •5+ years of relevant experience, including at least 3 years working in healthcare or health tech.
  • •Experience in Customer Success, Account Management, Consulting, Implementation, or a related strategic role.
  • •Experience owning complex accounts across adoption, retention, renewal, and expansion.
  • •Strong knowledge of healthcare operations, patient access, and provider organizations.
  • •Strong executive communication and ability to navigate complex stakeholder environments.
Experience:5+ yearsHealthcareHealth tech
Skills:Executive communicationStakeholder managementProgram leadershipIndependent workSound judgment

Company Brief

Assort Health
Builds specialty-specific generative AI agents (voice, text, web) that manage patient calls and communications for healthcare providers, automating scheduling, triage, and administrative workflows to reduce hold times and improve access to care.
Industry: HealthTech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series B
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 1.0
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