Customer Experience Customer Success Specialist

Cisco
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: []

Work with customers to improve their experience and outcomes, partnering with internal teams to ensure success after onboarding. You’ll help manage customer relationships, identify needs, and support retention by translating customer feedback into actionable improvements.

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FursaFursa
Cisco
Cisco
1 week ago

Customer Experience Customer Success Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Work with customers to improve their experience and outcomes, partnering with internal teams to ensure success after onboarding. You’ll help manage customer relationships, identify needs, and support retention by translating customer feedback into actionable improvements.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
Glassdoor
Glassdoor: 4.0
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