Senior Appliance Delivery & Installation Associate

Ferguson
United States
Workplace: OnsiteFull timeUSD 21.39 - 34.17 hourlyFunction: Transportation & Fleet OperationsExperience: 2+ yearsSkills: ["Leadership","Customer service","Communication","Attention to detail","Problem solving"]

Deliver, install, and remove residential appliances, specializing in high-end built-in kitchen appliances. Ensure installation quality through pre- and post-installation inspections, engage builders for strong customer retention, and resolve customer issues and claims. Support other installation teams with feedback and ongoing training, maintain truck and warehouse organization, and use third-party software to enter data and build project documentation. Provide driver duties and liaise with warehouse shipping/picking leadership.

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FursaFursa
Ferguson
Ferguson
2 days ago

Senior Appliance Delivery & Installation Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Deliver, install, and remove residential appliances, specializing in high-end built-in kitchen appliances. Ensure installation quality through pre- and post-installation inspections, engage builders for strong customer retention, and resolve customer issues and claims. Support other installation teams with feedback and ongoing training, maintain truck and warehouse organization, and use third-party software to enter data and build project documentation. Provide driver duties and liaise with warehouse shipping/picking leadership.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Provide support to other installation teams and observe installations to provide feedback for ongoing training.
  • •Help resolve claims and customer issues.
  • •Maintain parts storage and warehouse replenishment order process, and keep company trucks clean and organized.
  • •Perform pre-installation and post-installation inspections and build rapport with builders to drive customer retention.
  • •Use third-party software applications to enter data, pull reports, and build Project Master sheets when needed, including performing driver duties.

Pay and Benefits

Salary: USD 21.39 - 34.17 hourly
Perks:Health InsuranceDentalVisionDisability InsuranceLife InsuranceWellness Stipend401kPaid LeaveEmployee AssistanceAssociate DiscountsParental Leave

Key Requirements

  • •2+ years of hands-on experience installing high-end household appliances, including full kitchen installations (built-in refrigeration, ventilation hoods, and related products).
  • •Valid state-issued license is required.
  • •At least 21 years of age.
  • •Possession of a DOT Medical Card or ability to obtain one.
  • •Ability to lift 70+ pound objects frequently and 90+ pound objects occasionally using lifting equipment.
Experience:2+ yearsHome appliancesResidential installations
Skills:LeadershipCustomer serviceCommunicationAttention to detailProblem solving
Licenses:Valid state-issued licenseDOT Medical Card
Tech Stack:Microsoft OfficeOutlookWordExcelPowerPointTeams

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn