Security Operations Engineer (Contractor)

Front
San Francisco
Workplace: HybridFull timeUSD 180,000 - 260,000 annuallyFunction: Executive & General ManagementExperience: 5+ yearsSkills: ["Cross-functional collaboration","Incident communication","Structured decision-making","Calm execution under pressure"]

Own end-to-end security incident response for Front, including triage through recovery and post-incident learnings. Build and improve detection coverage across cloud, endpoint, identity, and SaaS, and develop security automation/workflows to reduce manual toil. Lead investigations, partner with Engineering and IT to harden systems and close control gaps, and drive readiness via runbooks, tabletop exercises, metrics, and operational reviews using SIEM/EDR/IAM tooling.

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FursaFursa
Front
Front
6 days ago

Security Operations Engineer (Contractor)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own end-to-end security incident response for Front, including triage through recovery and post-incident learnings. Build and improve detection coverage across cloud, endpoint, identity, and SaaS, and develop security automation/workflows to reduce manual toil. Lead investigations, partner with Engineering and IT to harden systems and close control gaps, and drive readiness via runbooks, tabletop exercises, metrics, and operational reviews using SIEM/EDR/IAM tooling.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end security incident response, including triage, containment, eradication, recovery, and post-incident learnings.
  • •Build and continuously improve detection coverage across cloud, endpoint, identity, and SaaS systems.
  • •Develop security automation and workflows to reduce manual toil and improve response speed.
  • •Lead investigations into suspicious activity, account compromise, and potential data exposure events.
  • •Manage security tooling configuration and tuning (SIEM, EDR, IAM, alerting) to reduce noise and increase fidelity.

Pay and Benefits

Salary: USD 180,000 - 260,000 annually

Key Requirements

  • •5+ years of experience in Security Operations, Incident Response, Detection Engineering, or a similar security role.
  • •Strong understanding of attacker techniques and defensive strategies across cloud, endpoint, identity, and network surfaces.
  • •Hands-on experience with SIEMs, EDR platforms, and investigation workflows, including log querying and alert tuning.
  • •Experience building incident response processes, playbooks, and operational metrics that scale.
  • •Ability to use AI tools to accelerate investigations while validating outputs and protecting sensitive data.
Experience:5+ yearsSecurity operationsIncident responseDetection engineering
Skills:Cross-functional collaborationIncident communicationStructured decision-makingCalm execution under pressure
Tech Stack:SIEMEDRIAMAlertingLog queryingTelemetryCloud security

Company Brief

Front
Front provides an AI-powered customer service and shared inbox platform that helps teams collaborate on customer communications, automate workflows, and improve support efficiency across email and messaging channels.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2013
Glassdoor
Glassdoor: 4.6
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