Director, Product Management

Mastercard
United States
Workplace: OnsiteFull timeUSD 179,000 - 305,000 annuallyFunction: Executive & General ManagementSkills: ["Communication","Presentation skills","Executive presence","Cross-functional collaboration","Proactive problem-solving"]

Lead Mastercard’s North America Digital Product Issuing team to scale secure, seamless digital payment experiences across solutions like Agent Pay, Checkout Services, and Virtual Card Token. Partner with issuing customers and internal stakeholders to drive customer-facing success, define KPIs, and integrate Voice of Customer feedback into regional and global product teams. Serve as a segment point of contact, own relevant KPIs, and independently plan key forums to align and execute go-to-market strategy.

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FursaFursa
Mastercard
Mastercard
1 month ago

Director, Product Management

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Source: Company careers pageValidated by: Fursa AI
Status: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead Mastercard’s North America Digital Product Issuing team to scale secure, seamless digital payment experiences across solutions like Agent Pay, Checkout Services, and Virtual Card Token. Partner with issuing customers and internal stakeholders to drive customer-facing success, define KPIs, and integrate Voice of Customer feedback into regional and global product teams. Serve as a segment point of contact, own relevant KPIs, and independently plan key forums to align and execute go-to-market strategy.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Articulate Mastercard’s point of view on the digital payments landscape and embed it into customer discussions, product strategies, and go-to-market materials.
  • •Support customer planning, product prioritization, and KPI definition for digital solutions.
  • •Own the Voice of Customer (VoC) framework and ensure consistent feedback loops into regional and global product teams.
  • •Act as a central point of contact for the assigned segment and own respective KPIs.
  • •Plan and lead key internal/external forums independently to drive alignment and execution.

Pay and Benefits

Salary: USD 179,000 - 305,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveRemote Work

Key Requirements

  • •Deep understanding of digital payments, digital commerce, and the broader payments ecosystem, with ability to distill information into a strong strategy.
  • •Proven ability to clearly and effectively position complex digital solutions with customers.
  • •Strong customer-facing skills to build credibility and influence outcomes.
  • •Passion for technology, innovation, and evolving digital experiences.
  • •Experience improving internal processes, communication, and cross-team execution in complex environments.
Experience:Digital paymentsDigital commercePayments ecosystem
Skills:CommunicationPresentation skillsExecutive presenceCross-functional collaborationProactive problem-solving

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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