Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate the rental experience for contractors by responding to inbound leads, guiding customers through the EquipmentShare rental process, and building relationships that keep customers satisfied and coming back. Maintain up-to-date customer communication, promptly resolve inquiries and complaints, and work to grow market share through new sales strategies and techniques. The role leverages EquipmentShare’s proprietary T3 platform to match the right equipment to the right time.

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EquipmentShare
EquipmentShare
3 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Coordinate the rental experience for contractors by responding to inbound leads, guiding customers through the EquipmentShare rental process, and building relationships that keep customers satisfied and coming back. Maintain up-to-date customer communication, promptly resolve inquiries and complaints, and work to grow market share through new sales strategies and techniques. The role leverages EquipmentShare’s proprietary T3 platform to match the right equipment to the right time.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build and maintain relationships with contractors and construction company principals to expand the customer base.
  • •Maintain and nurture existing customer relationships to ensure high satisfaction and service support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve the customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kGym Membership

Key Requirements

  • •High School diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a customer-first mindset.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Energy to adapt to a fast-paced, growing company and stay continuously educated on products and services.
  • •Listen carefully to customers and focus on solving their problems.
Experience:ConstructionEquipment rentalCustomer service
Education:High School
Skills:Customer focusRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn