Senior Associate - Digital Product Management

American Express
New York, Phoenix
Workplace: HybridFull timeUSD 89,250 - 150,250 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Ownership","Stakeholder management","Analytical thinking","Proactive follow-through","Collaboration"]

Own digital product delivery for colleague servicing by translating roadmap priorities into clear capabilities, user stories, and measurable outcomes. Drive agile execution through backlog management, PI planning support, sprint planning, and release readiness, while coordinating cross-team dependencies, risks, and stakeholder updates. Partner with UX, Technology, and business stakeholders on discovery, solution validation, and human-centered journey thinking, and contribute to AI/GenAI-enabled product capabilities from pilots to production.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
American Express
American Express
1 day ago

Senior Associate - Digital Product Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own digital product delivery for colleague servicing by translating roadmap priorities into clear capabilities, user stories, and measurable outcomes. Drive agile execution through backlog management, PI planning support, sprint planning, and release readiness, while coordinating cross-team dependencies, risks, and stakeholder updates. Partner with UX, Technology, and business stakeholders on discovery, solution validation, and human-centered journey thinking, and contribute to AI/GenAI-enabled product capabilities from pilots to production.
Location: New York, Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Translate roadmap priorities into capabilities, features, user stories, and measurable outcomes.
  • •Coordinate product input into PI Planning and maintain high-quality product backlogs and Jira artifacts.
  • •Partner with Technology during delivery to provide product clarity, resolve questions, and support trade-off decisions.
  • •Lead or contribute to backlog refinement, sprint planning, demos, testing, release readiness, and retrospectives.
  • •Develop colleague journey understanding and define success measures using performance, feedback, and operational data; contribute to AI-enabled product capabilities.

Pay and Benefits

Salary: USD 89,250 - 150,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsRetirement SavingsFinancial CoachingPaid ParentalRemote WorkLearning BudgetCounseling Support

Key Requirements

  • •Experience in Digital Product Management, Product Ownership, or a closely related Agile delivery role.
  • •Strong practical experience working with Technology teams from product definition through delivery.
  • •Experience with Agile planning and delivery, ideally including PI Planning or scaled Agile environments.
  • •Strong working knowledge of agile tooling (e.g., Jira/Rally) for backlog management, user stories, acceptance criteria, and dependencies.
  • •Ability to turn complex or ambiguous requirements into structured, actionable product work.
Experience:Agile delivery
Skills:OwnershipStakeholder managementAnalytical thinkingProactive follow-throughCollaboration
Languages:US
Tech Stack:JiraRallyGenAIAIAgentic technologies

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn