Rental Coordinator

EquipmentShare
Memphis
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer service","Relationship building","Problem-solving","Communication","Adaptability"]

Coordinate rental operations for EquipmentShare’s Memphis facility using proprietary T3 technology to ensure accurate, on-time equipment delivery. Handle inbound leads, guide customers through the rental process, and expand relationships with contractors and construction principals. Maintain and improve customer satisfaction by resolving inquiries and staying current on new services. Develop sales strategies to grow market share and strengthen the customer experience.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Coordinate rental operations for EquipmentShare’s Memphis facility using proprietary T3 technology to ensure accurate, on-time equipment delivery. Handle inbound leads, guide customers through the rental process, and expand relationships with contractors and construction principals. Maintain and improve customer satisfaction by resolving inquiries and staying current on new services. Develop sales strategies to grow market share and strengthen the customer experience.
Location: Memphis
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals and educating them on cost and efficiency benefits.
  • •Maintain and nurture customer relationships to ensure customers receive 100% satisfaction and stay informed on improvements and new ways EquipmentShare can help.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve the customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipWellness Stipend

Key Requirements

  • •High school diploma or equivalent.
  • •Strong customer-focused listening skills and ability to solve customer problems.
  • •Ability to build, nurture, and maintain customer relationships through the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to adapt to a fast-paced, growing company and stay educated on equipment and services.
Education:High School
Skills:Customer serviceRelationship buildingProblem-solvingCommunicationAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn