Major Incident Manager

Own major incident readiness and response by monitoring production infrastructure, triaging high-severity alerts, and managing error budgets using SLOs/SLIs. Build and maintain infrastructure- and policy-as-code to automate secure deployments and reduce operational toil. Strengthen DevSecOps security tooling in CI/CD and ensure observability across logging/metrics/tracing for fast diagnosis, then drive post-mortem learnings into automated runbooks to improve MTTR.