Customer Experience Banker - Marysville, OH

Huntington Bancshares
Ohio
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Sales","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships. You’ll proactively identify financial goals, educate customers on deposit products, and recommend appropriate banking services through a disciplined follow-up and referral process. Ensure accurate transaction processing, daily balance, and strict adherence to operational, security, risk, and regulatory policies while delivering exemplary customer service.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker - Marysville, OH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships. You’ll proactively identify financial goals, educate customers on deposit products, and recommend appropriate banking services through a disciplined follow-up and referral process. Ensure accurate transaction processing, daily balance, and strict adherence to operational, security, risk, and regulatory policies while delivering exemplary customer service.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and related financial services.
  • •Proactively identify opportunities to grow relationships via sales process, follow-up, outbound calling, and referrals.
  • •Refer and educate customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies while processing transactions accurately and balancing daily.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in a related role, or a Bachelor's Degree.
  • •Ability to provide excellent customer service and resolve customer issues effectively.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Ability to proactively grow customer relationships through a disciplined sales process and follow-up.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ years
Education:High School
Skills:Customer serviceRelationship managementSalesCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn