Associate- Sales & Onboarding (Gurgaon)

Moove
Gurugram
Workplace: OnsiteFull timeFunction: SalesExperience: 4+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Presentation skills","Customer focus","Independence"]

Lead end-to-end driver customer acquisition and onboarding, delivering in-person support and guiding drivers through the process and tools. Train and motivate a team of sales and onboarding specialists to achieve targets, manage driver funnel conversion and churn, and ensure accurate registration and compliance. Promote Moove’s product value to drivers, resolve onboarding issues, coordinate with Operations and City Fleet Manager, and collaborate on KPIs, referrals, incentives, and partner-driven testing and training.

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Moove
Moove
4 days ago

Associate- Sales & Onboarding (Gurgaon)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead end-to-end driver customer acquisition and onboarding, delivering in-person support and guiding drivers through the process and tools. Train and motivate a team of sales and onboarding specialists to achieve targets, manage driver funnel conversion and churn, and ensure accurate registration and compliance. Promote Moove’s product value to drivers, resolve onboarding issues, coordinate with Operations and City Fleet Manager, and collaborate on KPIs, referrals, incentives, and partner-driven testing and training.
Location: Gurugram
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Deliver in-person support for driver customer acquisition and onboarding across the lifecycle.
  • •Walk drivers through the onboarding process, tools, and Moove product features to ensure successful transitions.
  • •Register new drivers, review driver information for accuracy, and ensure compliance with Moove standards.
  • •Manage and optimize the driver funnel to reduce churn and improve conversion, including dashboards and reporting.
  • •Select and manage partners for technical testing and training, and oversee driver referral/incentive schemes and agency relationships to meet KPIs.

Key Requirements

  • •Bachelor’s degree in any field such as sales, marketing, operations, or a related field.
  • •Minimum of 4 years of experience in operations, supply chain, logistics, or marketplace experience in the mobility or tech industry.
  • •Excellent communication skills, with strong written and oral communication across all organizational levels and externally.
  • •Excellent interpersonal and presentation skills to train and onboard others effectively.
  • •Customer-service-centric mindset with basic administration skills and the ability to work independently in a fast-paced environment.
Experience:4+ yearsMobilityTech industryMarketplace
Education:Bachelor's in sales, marketing, operations (any field)
Skills:CommunicationInterpersonal skillsPresentation skillsCustomer focusIndependence

Company Brief

Moove
Provides vehicle financing and asset-backed credit for mobility entrepreneurs, helping drivers and fleet operators acquire cars and generate income through ride-hailing and delivery platforms. Operates across multiple markets with embedded financial services for transport ecosystems.
Industry: Lending
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Dubai, United Arab Emirates
Founded: 2020
WebsiteLinkedIn