Security Managed Services Engineer (L1)

NTT
Mumbai
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Incident investigation","Documentation","Collaboration","Automation","Forensic analysis"]

Provide first-line managed security services for clients by monitoring and operating the SOC’s SIEM. Configure and maintain SIEM and detection rules, investigate alerts, and manage incidents through closure. Support incident response procedures, conduct forensic-style analysis using log and packet data, and ensure compliance readiness for audits. Collaborate with security and IT teams, optimize SOC tool performance, and automate repetitive response workflows to maintain zero SLA misses.

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FursaFursa
NTT
NTT
1 year ago

Security Managed Services Engineer (L1)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 days agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Provide first-line managed security services for clients by monitoring and operating the SOC’s SIEM. Configure and maintain SIEM and detection rules, investigate alerts, and manage incidents through closure. Support incident response procedures, conduct forensic-style analysis using log and packet data, and ensure compliance readiness for audits. Collaborate with security and IT teams, optimize SOC tool performance, and automate repetitive response workflows to maintain zero SLA misses.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Operate and maintain the SIEM system, including collecting, normalizing, and storing security log data.
  • •Develop, customize, and manage SIEM security rules to detect threats and respond based on alert severity.
  • •Investigate security events, manage incidents through all phases to closure, and document findings to reduce false positives.
  • •Conduct and support incident response efforts, including incident response procedure updates and cross-team coordination.
  • •Perform forensic-style analysis using logs and tools, optimize SOC toolset performance, and collaborate on vendor updates and patches.

Key Requirements

  • •Entry-level engineering role providing first-line support for standard, low-complexity security incidents and service requests.
  • •Configure, customize, and manage SIEM to collect, analyze, and detect security events using appropriate rules and alerts.
  • •Investigate security alerts and manage incidents through response phases to closure, updating tickets and writing incident reports.
  • •Use SIEM/forensic techniques to reconstruct event histories from system logs and perform computer forensic investigations.
  • •Valid CEH certification required.
Skills:Incident investigationDocumentationCollaborationAutomationForensic analysis
Certifications:CEH
Tech Stack:SIEMSOARUEBAEDRNBADSplunkPCAPVulnerability scanningMalware analysisComputer forensicsForensic techniques

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn