Sales and Service Leader - Full Time

Sephora
Orlando
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client service","Communication","Teamwork"]

Lead store success by inspiring and coaching a team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, product knowledge, and personalized recommendations. Support growth with ongoing feedback and development, train others on service excellence, loyalty programs, and brand initiatives, and assist with daily operations like inventory and visual merchandising while upholding Sephora store standards.

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FursaFursa
Sephora
Sephora
10 hours ago

Sales and Service Leader - Full Time

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead store success by inspiring and coaching a team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, product knowledge, and personalized recommendations. Support growth with ongoing feedback and development, train others on service excellence, loyalty programs, and brand initiatives, and assist with daily operations like inventory and visual merchandising while upholding Sephora store standards.
Location: Orlando
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Lead and inspire the team to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through strong client engagement and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning across service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityCustomer service
Skills:LeadershipCoachingClient serviceCommunicationTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn