TheyDo

3 weeks ago

Senior Community & Social Media Manager (Contractor)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Own end-to-end social strategy for a B2B journey management and Experience Context Platform, driving reputation and inbound pipeline. Build and grow a Tier 1 champion community with an evolving program format, then validate the best approach over the contract. Create thought leadership content, influencer relationships, and a newsletter people want to read. Collaborate closely with Marketing, Sales, CS, PMM, demand gen, content, and Product to ensure social amplifies GTM work.

Location: Anywhere

Workplace: Remote

Employment Type: Contract · 3 months

Job Function: Communications, PR & Community

Seniority: Sr. Manager level

Key Responsibilities

•Own social strategy end-to-end, including channel selection, voice, content cadence, and mapping social activity to pipeline.
•Experiment with content formats and build a feedback loop to determine what earns attention and what only looks successful.
•Develop influencer/thought-leader relationships and co-create content and event appearances that feel authentic.
•Design and run a champion community program for Tier 1 customer champions, iterating the program format based on audience response.
•Write and manage a newsletter focused on earning opens with high-quality stories from customers, product, and the community.

Pay and Benefits

Perks:Health InsuranceRemote WorkPaid HolidayLearning BudgetWellness StipendPaid ParentalHome OfficeCo-working

Key Requirements

•Have owned social strategy at a B2B SaaS company, ideally targeting enterprise customers, with a defendable point of view on what drives results.
•Have built community programs before, ideally in an enterprise SaaS context, understanding the difference between appearing active and truly compounding.
•Be a strong writer who can produce a variety of formats (LinkedIn posts, newsletters, event invitations, and thought leadership briefs) without losing the thread.
•Think strategically and execute in detail—set the vision for social presence and make it happen without waiting for a playbook.
•Have 5+ years in social media, community, or customer marketing in a B2B environment, plus strong curiosity about journey management, CX, and enterprise AI.

Experience:5+ yearsB2B SaaSEnterpriseCommunityCustomer marketing

Skills:Strategic thinkingRelationship-buildingExecutionCuriosityOperating without a playbook

Tech Stack:LinkedInRedditShort-form videoCarouselsWritten postsAIGatherSlackNotionLoomG:SuiteTheyDo

Company Brief

TheyDo

TheyDo provides a journey management platform that helps organizations map, analyze, and improve customer and employee journeys to drive transformation and align teams around customer outcomes.

Industry: Enterprise Software

Company Size: Small (11 to 50 employees)

Headquarters: Amsterdam, Netherlands

Website LinkedIn

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TheyDo

3 weeks ago

Senior Community & Social Media Manager (Contractor)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Remote

Employment Type: Contract · 3 months

Job Function: Communications, PR & Community

Seniority: Sr. Manager level

Key Responsibilities

•Own social strategy end-to-end, including channel selection, voice, content cadence, and mapping social activity to pipeline.
•Experiment with content formats and build a feedback loop to determine what earns attention and what only looks successful.
•Develop influencer/thought-leader relationships and co-create content and event appearances that feel authentic.
•Design and run a champion community program for Tier 1 customer champions, iterating the program format based on audience response.
•Write and manage a newsletter focused on earning opens with high-quality stories from customers, product, and the community.

Pay and Benefits

Perks:Health InsuranceRemote WorkPaid HolidayLearning BudgetWellness StipendPaid ParentalHome OfficeCo-working

Key Requirements

•Have owned social strategy at a B2B SaaS company, ideally targeting enterprise customers, with a defendable point of view on what drives results.
•Have built community programs before, ideally in an enterprise SaaS context, understanding the difference between appearing active and truly compounding.
•Be a strong writer who can produce a variety of formats (LinkedIn posts, newsletters, event invitations, and thought leadership briefs) without losing the thread.
•Think strategically and execute in detail—set the vision for social presence and make it happen without waiting for a playbook.
•Have 5+ years in social media, community, or customer marketing in a B2B environment, plus strong curiosity about journey management, CX, and enterprise AI.

Experience:5+ yearsB2B SaaSEnterpriseCommunityCustomer marketing

Skills:Strategic thinkingRelationship-buildingExecutionCuriosityOperating without a playbook

Tech Stack:LinkedInRedditShort-form videoCarouselsWritten postsAIGatherSlackNotionLoomG:SuiteTheyDo

Company Brief

TheyDo

TheyDo provides a journey management platform that helps organizations map, analyze, and improve customer and employee journeys to drive transformation and align teams around customer outcomes.

Industry: Enterprise Software

Company Size: Small (11 to 50 employees)

Headquarters: Amsterdam, Netherlands

Website LinkedIn