National Sales Team Client Relationship Consultant (Phone banker) - Naperville IL
United States
Workplace: OnsiteFull timeUSD 30.9 - 37.76Function: Customer Success & Account ManagementExperience: 4+ yearsEducation: high_schoolSkills: ["Effective communication","Active listening","Problem-solving","Client education","Adaptability"]Build and maintain strong customer relationships by proactively contacting existing and potential customers via phone, email, chat, and virtual/phone video appointments. Assess banking needs, collect and process customer/account information, educate clients on deposit and loan products, and recommend solutions aligned to each customer’s goals. Adapt to a digital-first approach and demonstrate consistent client-focused communication, listening, and problem-solving in a high call-volume environment.

