Sales Support Associate III

Tapestry
Tennessee
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver a welcoming, fashion-forward customer experience by operating the cash wrap and maintaining an organized, well-stocked sales floor. Receive and process shipments and transfers, monitor stock levels, and execute visual merchandising updates. Use POS systems accurately, suggest add-on products and gift cards, and follow Loss Prevention and housekeeping guidelines while supporting the store team to drive efficient store operations.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Deliver a welcoming, fashion-forward customer experience by operating the cash wrap and maintaining an organized, well-stocked sales floor. Receive and process shipments and transfers, monitor stock levels, and execute visual merchandising updates. Use POS systems accurately, suggest add-on products and gift cards, and follow Loss Prevention and housekeeping guidelines while supporting the store team to drive efficient store operations.
Location: Tennessee
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipating needs and providing personalized assistance.
  • •Operate POS accurately and maintain cash wrap organization while handling cash/media in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and keep the stockroom clean.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Suggest add-on products and promote gift cards; respond to customer requests and support the sales floor team as needed.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kTuition Assistance

Key Requirements

  • •1+ year of previous retail experience, preferably in luxury retail service (cashier/stock experience or sales).
  • •Ability to operate cash register systems and use basic computer tools (including iPad/laptop and Mobile POS).
  • •Strong attention to detail and organizational skills with the ability to multitask in a fast-paced environment.
  • •Excellent communication and customer service skills with strong English proficiency.
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver around the sales floor and stockroom.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash registerIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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