Senior Enterprise IT Change Specialist
Lead enterprise-wide IT change planning, assessment, authorization, and implementation oversight to minimize risk and disruption to critical services. Drive continuous improvement of the Change Management Program using ITIL-informed best practices, manage high-risk change initiatives through the Change Advisory Board (CAB), and mentor junior team members. Perform risk assessments, design implementation and rollback strategies, run Post-Implementation Reviews, and collaborate with technical teams, business stakeholders, and executive leadership. Integrate change management with ITSM, DevOps, Agile-informed methods, and cloud infrastructure.
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