Principal IT Engineer

Entrust
United States
Full timeUSD 142,797 - 209,436 annuallyFunction: Communications, PR & CommunityExperience: 15+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Customer engagement","Relationship-building","Independent judgment"]

Serve as a senior technical escalation and subject-matter expert for Entrust Professional Services in the Americas. Lead complex solution architecture, root-cause analysis, and integration work for issuance solutions, performing discovery, installation, validation, and troubleshooting across customer environments. Partner with customers, partners, and internal teams to produce consulting reports and proposal support, while mentoring technical teams and driving continuous improvements in delivery quality and efficiency.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Entrust
Entrust
2 days ago

Principal IT Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Serve as a senior technical escalation and subject-matter expert for Entrust Professional Services in the Americas. Lead complex solution architecture, root-cause analysis, and integration work for issuance solutions, performing discovery, installation, validation, and troubleshooting across customer environments. Partner with customers, partners, and internal teams to produce consulting reports and proposal support, while mentoring technical teams and driving continuous improvements in delivery quality and efficiency.
Location: United States
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Serve as a top technical escalation resource for complex Professional Services, partner, and customer issues across the Americas.
  • •Perform remote and on-site discovery, installation, integration, configuration, validation, and troubleshooting for Entrust issuance solutions.
  • •Assess customer environments and constraints (security needs, system dependencies, operational risks) to create practical solution architectures.
  • •Lead advanced root-cause analysis for recurring/high-impact issues, document findings, recommend corrective actions, and help prevent recurrence.
  • •Engage customers on-site/remotely, translate observations into consulting reports and proposal support, mentor teams, and drive continuous improvement programs.
Travel: Extensive travel

Pay and Benefits

Salary: USD 142,797 - 209,436 annually
Perks:Health InsuranceMedicalVisionDental401kLife InsuranceDisability InsurancePaid LeaveParental Leave

Key Requirements

  • •Bachelor’s degree in Computer Science, MIS, Engineering, Industrial Engineering, or related field, or equivalent practical experience.
  • •Minimum 15+ years of experience as a senior systems integrator, systems engineer, software/support engineer, solutions architect, technical consultant, or related role.
  • •Deep experience with card personalization, including EMV and issuance/production-management environments.
  • •Strong understanding of secure customer environments, including financial, government, bureau, or identity personalization operations.
  • •Experience with customer-site discovery through installation, integration, validation, and production troubleshooting, including strong infrastructure knowledge (Windows/Linux, networking, DNS, Active Directory, IIS, databases).
Experience:15+ yearsIdentity-centric securityIssuance
Education:Bachelor's
Skills:CommunicationPresentationCustomer engagementRelationship-buildingIndependent judgment
Tech Stack:WindowsLinuxDNSActive DirectoryIISSQLPowerShellPythonJavaScriptDatabasesEMVPKIKey managementHSMsAzureAWSDockerKubernetesCard personalization

Company Brief

Entrust
Provides identity, authentication, and secure transaction solutions including public key infrastructure (PKI), digital certificates, encryption, and secure issuance for payments, mobile, and enterprise environments to protect digital identities and critical communications.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Minneapolis, United States
Founded: 1994
WebsiteLinkedIn