Commercial Services Specialist II (Manheim)

AutoTrader.com
United States
Workplace: OnsiteFull timeUSD 20.1 - 30.1 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Customer service","Communication","Organization","Multitasking","Safety commitment"]

Serve as a key point of contact for client issue resolution and coordinate with the national sales team, auction representatives, and stakeholders within the assigned market center or on CAIs digital platforms. Manage customer relationships and communications, maintain electronic vehicle files, reconcile and track vehicle charges, coordinate transportation, support online vehicle programs, and prepare sales/expense and related reports.

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FursaFursa
AutoTrader.com
AutoTrader.com
3 days ago

Commercial Services Specialist II (Manheim)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a key point of contact for client issue resolution and coordinate with the national sales team, auction representatives, and stakeholders within the assigned market center or on CAIs digital platforms. Manage customer relationships and communications, maintain electronic vehicle files, reconcile and track vehicle charges, coordinate transportation, support online vehicle programs, and prepare sales/expense and related reports.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Perform required data entry.
  • •Manage account relationships and maintain effective communications to ensure customer requirements are met.
  • •Coordinate with posting clerk and other teams to ensure recon, transportation, and vehicle charges are properly applied in the system.
  • •Respond to customer inquiries related to vehicles and assist in resolving problems; coordinate transportation and updates to vehicle files.
  • •Prepare sale vehicle run process, reconcile incoming bills for ordered work/repairs, support post-sale invoicing as needed, and generate required reports and lists.

Pay and Benefits

Salary: USD 20.1 - 30.1 hourly
Perks:Paid LeaveHealth InsuranceDentalVision401kParental Leave

Key Requirements

  • •High School Diploma/GED and 3 years’ experience in a related field (or a different combination such as a degree/certification beyond HS/GED; or 5 years’ experience).
  • •Prior clerical or administrative experience required.
  • •Proficient in Microsoft Excel required.
  • •Ability to work in a fast-paced environment, be receptive to change, and multitask.
  • •Commitment to providing excellent customer service required.
Education:High School
Skills:Customer serviceCommunicationOrganizationMultitaskingSafety commitment
Tech Stack:Microsoft Excel

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn