Citizens Teller - Bilingual - Spanish Required

Citizens Bank
United States
Workplace: OnsitePart timeUSD 20.67 - 25.48 hourlyFunction: Design (Product/UX/UI/Visual)Education: high_schoolSkills: ["Customer-centric service","Communication","Listening","Problem-solving","Multitasking"]

Greet customers in the branch, handle simple transactions, and support them with digital tools like the mobile app and ATMs. Use Citizens products knowledge and KYC/compliance processes to answer questions, provide personalized advice, and connect customers with bankers for next steps. Ensure accurate cash handling and adherence to state and local regulations while delivering exceptional, customer-centric service and building long-term relationships.

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Citizens Bank
Citizens Bank
4 days ago

Citizens Teller - Bilingual - Spanish Required

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Greet customers in the branch, handle simple transactions, and support them with digital tools like the mobile app and ATMs. Use Citizens products knowledge and KYC/compliance processes to answer questions, provide personalized advice, and connect customers with bankers for next steps. Ensure accurate cash handling and adherence to state and local regulations while delivering exceptional, customer-centric service and building long-term relationships.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Entry level

Key Responsibilities

  • •Greet customers and assist with lobbies transactions and simple ATM/mobile app activities
  • •Provide personalized advice and solutions and connect customers to bankers for next steps
  • •Educate customers on Citizens products and benefits and respond to questions or concerns
  • •Follow all financial policies and procedures, including proper cash handling and regulatory compliance
  • •Ensure exceptional customer experiences by identifying needs and developing long-term customer relationships

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveWellness Stipend

Key Requirements

  • •High School degree or GED
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments)
  • •Minimum of 1 year demonstrated customer experience recommending and referring products and services
  • •Strong listening and communication skills to ask questions, identify needs, and build long-term customer relationships
  • •Spanish bilingual ability (Spanish required)
Education:High School
Skills:Customer-centric serviceCommunicationListeningProblem-solvingMultitasking
Languages:Spanish

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website