Customer Success Manager Project Intern (Lark APAC) - 2026 Start (BS/MS)

ByteDance
Anywhere
Workplace: OnsiteInternshipFunction: Customer Success & Account ManagementSkills: ["Communication","Interpersonal skills","Organization","Proactive mindset","Teamwork","Customer-first mindset","Resourcefulness"]

Join the Customer Success team to support customer onboarding and ongoing success across the APAC market. You’ll create training and documentation, answer customer questions with clear, helpful support, and lead standard training sessions for small and medium-sized enterprises. You’ll also manage batch operations to ensure a smooth customer experience, building practical real-world skills through short-term project work.

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FursaFursa
ByteDance
ByteDance
1 month ago

Customer Success Manager Project Intern (Lark APAC) - 2026 Start (BS/MS)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 30 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Join the Customer Success team to support customer onboarding and ongoing success across the APAC market. You’ll create training and documentation, answer customer questions with clear, helpful support, and lead standard training sessions for small and medium-sized enterprises. You’ll also manage batch operations to ensure a smooth customer experience, building practical real-world skills through short-term project work.
Location: Anywhere
Workplace: Onsite
Employment Type: Internship
Job Function: Customer Success & Account Management
Seniority: Intern level

Key Responsibilities

  • •Collaborate with the team to develop high-quality documentation and training materials for onboarding new customers.
  • •Answer basic customer questions and provide clear, helpful support.
  • •Lead standard training sessions for small and medium-sized enterprises to help them maximize product value.
  • •Manage batch operations for customers to ensure a smooth and consistent experience.

Key Requirements

  • •Currently pursuing an undergraduate or postgraduate degree, preferably in Business, Marketing, or a related field.
  • •Fluency in written and spoken English to manage stakeholders in the APAC market.
  • •Strong communication and interpersonal skills, able to clearly explain concepts and solutions.
  • •Proactive and resourceful, able to manage multiple tasks in a fast-paced environment.
  • •Detail-oriented with strong organizational skills to manage documentation and client interactions effectively.
Education:
Skills:CommunicationInterpersonal skillsOrganizationProactive mindsetTeamworkCustomer-first mindsetResourcefulness
Languages:English

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn