Equipment Services Coordinator (m/f/x)

Avantor
Bucharest
Workplace: HybridFull timeFunction: Executive & General ManagementSkills: ["Communication","Interpersonal","Problem-solving","Time-management","Customer-service"]

Join Avantor’s Technical Support team to coordinate Field Service Engineers responsible for installing, maintaining, and repairing laboratory equipment. This hybrid role in Bucharest focuses on coordinating service orders, invoicing, quotations, and contract management across Europe, with a customer‑centric, detail‑oriented approach and ERP/CRM (SAP) proficiency to ensure on-time service delivery.

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Avantor
Avantor
3 months ago

Equipment Services Coordinator (m/f/x)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 27 minutes agoStatus: Live

Job Summary

Join Avantor’s Technical Support team to coordinate Field Service Engineers responsible for installing, maintaining, and repairing laboratory equipment. This hybrid role in Bucharest focuses on coordinating service orders, invoicing, quotations, and contract management across Europe, with a customer‑centric, detail‑oriented approach and ERP/CRM (SAP) proficiency to ensure on-time service delivery.
Location: Bucharest
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Take full ownership of both internal and external customer partnership and satisfaction. Inbound and outbound calls with customers to manage service orders and ensure complete and on-time service delivery.
  • •Coordinate interventions with EU teams, customers, technicians, sales, and suppliers, and collaborate with European peers on intervention requests.
  • •Manage requests from quotation to invoicing and oversee interventions with subcontractors.
  • •Ensure accurate and timely invoicing and contract management for service interventions.
  • •Collaborate with cross-functional teams to optimize service delivery and customer experience.

Pay and Benefits

Perks:Meal VouchersHealth InsuranceLearning BudgetBirthday LeavePaid Leave

Key Requirements

  • •Experience in B2B business services – preferable in logistics or distribution
  • •Exceptional proficiency in English, both verbal and written
  • •Strong interpersonal & communication skills for professional customer interaction
  • •Proficiency in ERP/CRM systems (preferably SAP) & Microsoft Office
  • •A structured, detail-oriented approach with problem-solving skills
Experience:LogisticsB2BDistributionField service
Skills:CommunicationInterpersonalProblem-solvingTime-managementCustomer-service
Languages:English
Tech Stack:SAPERPMicrosoft Office

Company Brief

Avantor
Provides mission-critical products and services to support life sciences, advanced technologies, and applied materials customers worldwide, including lab supplies, chemical reagents, equipment, and supply chain solutions.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Radnor, United States
WebsiteLinkedIn