Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Integrity","Time management","Customer service","Sound judgment","Accuracy"]

Provide in-person client service in a branch, welcoming customers and efficiently handling teller transactions while resolving client servicing issues. Listen for financial needs during conversations and transition clients to a banker for deeper financial wellness discussions. Ensure accurate cash drawer balancing, follow compliance/audit/security procedures, participate in branch huddles and debriefs, and stay current on products, fees, and policies.

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FursaFursa
KeyCorp
KeyCorp
2 days ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Provide in-person client service in a branch, welcoming customers and efficiently handling teller transactions while resolving client servicing issues. Listen for financial needs during conversations and transition clients to a banker for deeper financial wellness discussions. Ensure accurate cash drawer balancing, follow compliance/audit/security procedures, participate in branch huddles and debriefs, and stay current on products, fees, and policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide in-person teller services in a branch setting with accurate and efficient processing of transactions.
  • •Proactively identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities during client conversations and transition clients to a banker.
  • •Balance cash drawers within balancing guidelines and follow compliance, audit, and security procedures.
  • •Attend morning huddles/end-of-day debriefs and maintain knowledge of product guides, fees, and policies.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience (required).
  • •Experience in a client service role (required).
  • •Experienced in cash handling (required).
  • •General understanding of PC with Windows-based applications and a calculator (required).
  • •Knowledge of client accounts and transactions with sound judgment (required).
Experience:BankingCustomer service
Education:High School
Skills:IntegrityTime managementCustomer serviceSound judgmentAccuracy
Licenses:Notary License
Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn