Store Advisor, South Congress

On Holding
Austin, United States
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 1+ yearsSkills: ["Communication","Customer service","Teamwork","Attention to detail","Problem-solving"]

The Store Advisor role is to deliver a premium, customer-centric in-store experience by executing Cloud CX fundamentals, assisting with inventory and displays, and contributing ideas for events to boost store presence. You’ll respond to customer inquiries, maintain a safe, organized shop, and collaborate with the team to drive brand loyalty and a WOW moment for fans in-store.

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FursaFursa
On Holding
On Holding
7 months ago

Store Advisor, South Congress

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

The Store Advisor role is to deliver a premium, customer-centric in-store experience by executing Cloud CX fundamentals, assisting with inventory and displays, and contributing ideas for events to boost store presence. You’ll respond to customer inquiries, maintain a safe, organized shop, and collaborate with the team to drive brand loyalty and a WOW moment for fans in-store.
Location: Austin, United States
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping experience.
  • •Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed.
  • •Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards.
  • •Support daily operational tasks such as restocking shelves, updating displays, and managing product flow.
  • •Contribute ideas for in-store events, community engagement, and other activities to boost customer interaction and store presence.

Key Requirements

  • •1+ years of relevant experience in retail or customer service
  • •Understanding of customer service excellence with ability to engage fans and provide effective solutions
  • •Organizational skills and attention to detail
  • •Excellent communication and ability to provide constructive feedback to improve store processes
  • •Ability to work weekends, evenings and holidays as needed
Experience:1+ yearsRetailCustomer service
Skills:CommunicationCustomer serviceTeamworkAttention to detailProblem-solving
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn