PSE Manager

Applied Materials
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Problem-solving","Technical communication"]

Serve as the customer and Business Unit liaison for assigned projects, ensuring customer issues are understood and appropriate solutions are delivered. Lead and manage PSEs providing on-site installation and hands-on support, including diagnosing, troubleshooting, servicing, and repairing complex equipment and systems. Optimize tool performance to meet customer process and integration requirements, approve operational quality, and instruct/train Junior PSEs while overseeing their training and certification.

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Applied Materials
Applied Materials
4 days ago

PSE Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Serve as the customer and Business Unit liaison for assigned projects, ensuring customer issues are understood and appropriate solutions are delivered. Lead and manage PSEs providing on-site installation and hands-on support, including diagnosing, troubleshooting, servicing, and repairing complex equipment and systems. Optimize tool performance to meet customer process and integration requirements, approve operational quality, and instruct/train Junior PSEs while overseeing their training and certification.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Serve as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
  • •Manage PSEs providing highly visible customer support, including on-site installation, diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • •Optimize tool performance with customers to meet customer process and integration requirements.
  • •Check and approve operational quality of system equipment, and instruct Junior PSEs and customers in operation and maintenance.
  • •Oversee training and certification of Junior PSEs into their areas of assigned responsibility.

Pay and Benefits

Perks:Travel AllowanceLearning Budget

Key Requirements

  • •Manage PSEs and provide highly visible customer support for on-site installation, diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • •Work closely with customers to optimize tool performance to meet process and integration requirements.
  • •Check and approve operational quality of system equipment and instruct junior PSEs and customers on operation and maintenance.
  • •Oversee training and certification of Junior PSEs into their assigned areas of responsibility.
  • •Demonstrate knowledge of three or more processes on one or more technologies.
Experience:SemiconductorsMaterials engineering
Skills:LeadershipProblem-solvingTechnical communication

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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