Field Quality Engineer, Customer Warranty

Lucid Motors
United States
Workplace: OnsiteFull timeFunction: QA, Test & Release EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Analytical","Problem-solving","Cross-functional collaboration","Root-cause thinking"]

Support customer warranty and electrical infotainment quality by analyzing warranty data, diagnostics, customer feedback, and quality investigations to identify emerging issues. Lead root-cause investigations and corrective actions, coordinate technical service corrections and campaigns, and partner cross-functionally on launch and production quality activities. Drive continuous improvement using quality methodologies including Six Sigma, process capability, trend analysis, and DOE.

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FursaFursa
Lucid Motors
Lucid Motors
2 months ago

Field Quality Engineer, Customer Warranty

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support customer warranty and electrical infotainment quality by analyzing warranty data, diagnostics, customer feedback, and quality investigations to identify emerging issues. Lead root-cause investigations and corrective actions, coordinate technical service corrections and campaigns, and partner cross-functionally on launch and production quality activities. Drive continuous improvement using quality methodologies including Six Sigma, process capability, trend analysis, and DOE.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Mid level

Key Responsibilities

  • •Identify, investigate, and resolve customer-impacting quality concerns across vehicle programs.
  • •Use warranty data, vehicle diagnostics, and customer feedback to identify emerging issues and improve performance.
  • •Lead root cause investigations and implement corrective actions to reduce defects.
  • •Support technical service corrections, campaign support, and electrical & infotainment quality activities.
  • •Contribute to launch and production quality activities and continuous improvement initiatives.
Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsurancePaid Leave401k

Key Requirements

  • •Bachelor’s degree in Engineering, Quality Assurance, or related STEM field.
  • •3+ years of experience in automotive quality, manufacturing, engineering, or related technical disciplines.
  • •Working knowledge of vehicle systems, defect analysis, and quality control methodologies.
  • •Ability to interpret engineering drawings and specifications.
  • •Certification in Six Sigma (Green Belt), Shainin Red X, or similar quality disciplines.
Experience:3+ yearsAutomotiveManufacturingQuality assuranceElectrical systemsInfotainment
Education:Bachelor's in Engineering, Quality Assurance
Skills:AnalyticalProblem-solvingCross-functional collaborationRoot-cause thinking
Certifications:Six Sigma (Green Belt)Shainin Red XSix Sigma Black Belt
Languages:English
Tech Stack:Six SigmaShainin Red XProcess capability studiesTrend analysisDOEISOIATFAPQPPPAPCATIA3DXEngineering drawingsVehicle diagnostics

Company Brief

Lucid Motors
Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.
Industry: Electric Vehicles
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newark, California, United States
Founded: 2007
WebsiteLinkedIn