Cyera

1 day ago

IT Support- IL

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Provide hands-on IT support for hardware, software, endpoints, networking, and key SaaS applications to ensure a seamless employee technology experience. Support macOS and Windows devices across provisioning, maintenance, upgrades, and lifecycle management. Administer endpoints with Jamf Pro and Intune, manage identity access via Okta, maintain asset inventory, and support conference room/AV and Zoom Rooms. Collaborate with IT and Security, troubleshoot issues end-to-end, document processes, and support IT improvement projects.

Location: Tel Aviv

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Provide technical support for hardware, software, endpoints, network, and SaaS-related issues across the organization.
•Troubleshoot and manage macOS and Windows devices, including provisioning, maintenance, upgrades, and lifecycle management.
•Manage endpoints using Jamf Pro, Intune, and other endpoint management solutions.
•Administer key SaaS platforms (Google Workspace, Slack, Zoom, Microsoft 365) and support identity/access management with Okta.
•Support conference room technology and AV equipment (including Zoom Rooms), maintain asset inventory, collaborate with Security/IT for endpoint compliance, and document/troubleshoot end-to-end.

Key Requirements

•4+ years of IT Support experience in a startup or high-growth environment.
•Strong communication skills with a service-oriented mindset focused on employee experience.
•Hands-on experience supporting macOS environments and Windows laptops.
•Hands-on experience with Jamf Pro and endpoint management; experience with Intune and device compliance management.
•Experience administering SaaS platforms (Google Workspace, Slack, Zoom, Microsoft 365) and familiarity with Okta identity and access management.

Experience:4+ yearsStartupHigh-growth

Skills:CommunicationInterpersonal skillsService-oriented mindsetProactiveTroubleshooting

Tech Stack:MacOSWindowsJamf ProIntuneGoogle WorkspaceSlackZoomMicrosoft 365OktaDNSDHCPWi-FiVPNZoom RoomsAV equipmentNeatLogitechCisco

Company Brief

Cyera

Provides an AI‑native data security platform that discovers, classifies, and protects sensitive data across cloud, SaaS, databases, AI systems and on‑prem environments to reduce risk and enable secure AI adoption.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series F

Headquarters: New York, United States

Founded: 2021

Glassdoor: 4.8

Website LinkedIn Glassdoor

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Cyera

1 day ago

IT Support- IL

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Tel Aviv

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Provide technical support for hardware, software, endpoints, network, and SaaS-related issues across the organization.
•Troubleshoot and manage macOS and Windows devices, including provisioning, maintenance, upgrades, and lifecycle management.
•Manage endpoints using Jamf Pro, Intune, and other endpoint management solutions.
•Administer key SaaS platforms (Google Workspace, Slack, Zoom, Microsoft 365) and support identity/access management with Okta.
•Support conference room technology and AV equipment (including Zoom Rooms), maintain asset inventory, collaborate with Security/IT for endpoint compliance, and document/troubleshoot end-to-end.

Key Requirements

•4+ years of IT Support experience in a startup or high-growth environment.
•Strong communication skills with a service-oriented mindset focused on employee experience.
•Hands-on experience supporting macOS environments and Windows laptops.
•Hands-on experience with Jamf Pro and endpoint management; experience with Intune and device compliance management.
•Experience administering SaaS platforms (Google Workspace, Slack, Zoom, Microsoft 365) and familiarity with Okta identity and access management.

Experience:4+ yearsStartupHigh-growth

Skills:CommunicationInterpersonal skillsService-oriented mindsetProactiveTroubleshooting

Tech Stack:MacOSWindowsJamf ProIntuneGoogle WorkspaceSlackZoomMicrosoft 365OktaDNSDHCPWi-FiVPNZoom RoomsAV equipmentNeatLogitechCisco

Company Brief

Cyera

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series F

Headquarters: New York, United States

Founded: 2021

Glassdoor: 4.8

Website LinkedIn Glassdoor