Senior Solutions Architect - Europe

Deepgram
EU
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Problem-solving","Team collaboration"]

Senior Solutions Architect role focusing on post‑sales engagements across the EMEA region, owning architecture and deployment design for enterprise deployments, guiding customers to production, and providing Tier‑3 technical support while collaborating with Product, Engineering, and Sales to shape roadmaps.

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FursaFursa
Deepgram
Deepgram
4 months ago

Senior Solutions Architect - Europe

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Senior Solutions Architect role focusing on post‑sales engagements across the EMEA region, owning architecture and deployment design for enterprise deployments, guiding customers to production, and providing Tier‑3 technical support while collaborating with Product, Engineering, and Sales to shape roadmaps.
Location: EU
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Lead architecture and implementation for enterprise deployments that use Deepgram’s speech‑to‑text, text‑to‑speech, and voice‑agent capabilities.
  • •Own post‑sales technical success for assigned accounts. Unblock integrations, optimize accuracy and latency, and guide customers to stable production.
  • •Serve as the Tier‑3 escalation point for complex issues. Drive root cause analysis, propose mitigations, and write durable fixes or automation when possible.
  • •Design reference architectures and implementation patterns for common EMEA customer use cases including contact centers, voice analytics, QA, and AI agents.
  • •Build high‑quality samples, internal tools, or scripts that make repeatable tasks easier for customers and for our team.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceWellness StipendPaid LeaveHome Office401k

Key Requirements

  • •5+ years in Solutions Architecture, Solutions Engineering, or similar customer‑facing technical roles.
  • •Professional software engineering experience in Python, Rust, or JavaScript and ability to build POCs and tools that real users run.
  • •Hands‑on experience with modern cloud platforms; comfortable with Docker and Kubernetes; secure network design for API‑driven systems.
  • •Proven ownership of complex post‑sales work such as production deployments, migrations, performance tuning, and incident response.
  • •Clear written and verbal communication across both technical and executive audiences.
Experience:5+ years
Skills:CommunicationProblem-solvingTeam collaboration
Languages:English
Tech Stack:PythonRustJavaScriptDockerKubernetes

Company Brief

Deepgram
Deepgram builds a real-time Voice AI platform delivering speech-to-text, text-to-speech, and voice-agent APIs for developers and enterprises, focusing on low-latency, high-accuracy voice models and scalable deployment options.
Industry: API Platforms
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.5
WebsiteLinkedInGlassdoor