Retail Store Ambassador

Cozey
Montreal
Workplace: OnsiteFull time24+ hourlyFunction: Data Science & Machine LearningExperience: 1-2 yearsSkills: ["Customer obsession","Communication","Adaptability","Attention to detail","Teamwork"]

Deliver outstanding customer service in a furniture retail store by greeting shoppers, understanding needs, and providing furniture/design guidance. Maintain visual merchandising, cleanliness, and organization to Cozey Standards. Learn products through training, resolve customer issues professionally, and support sales and KPI goals. Create draft orders, follow up with customers promptly, and collaborate with the team to keep the store running smoothly in a fast-paced environment.

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FursaFursa
Cozey
Cozey
1 month ago

Retail Store Ambassador

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Last checked: 1 hour agoStatus: Live

Job Summary

Deliver outstanding customer service in a furniture retail store by greeting shoppers, understanding needs, and providing furniture/design guidance. Maintain visual merchandising, cleanliness, and organization to Cozey Standards. Learn products through training, resolve customer issues professionally, and support sales and KPI goals. Create draft orders, follow up with customers promptly, and collaborate with the team to keep the store running smoothly in a fast-paced environment.
Location: Montreal
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Entry level

Key Responsibilities

  • •Greet and assist customers, providing furniture and design consultation as needed.
  • •Build rapport with customers and resolve issues in a timely, professional manner.
  • •Maintain visual merchandising, including displays, layouts, and store design standards.
  • •Ensure store cleanliness, organization, and upkeep align with Cozey Standards.
  • •Familiarize yourself with products, participate in training, and support sales/KPI goals including drafting orders and following up.

Pay and Benefits

Salary: 24 hourly
Perks:Paid Leave

Key Requirements

  • •1–2 years of experience in retail sales or customer service.
  • •Excellent customer service with a friendly, approachable demeanour.
  • •Strong verbal and written communication skills.
  • •Ability to work in a fast-paced environment and adapt to changing priorities.
  • •Flexible availability including evenings, weekends, and holidays.
Experience:1-2 years
Skills:Customer obsessionCommunicationAdaptabilityAttention to detailTeamwork

Company Brief

Cozey
Direct-to-consumer brand offering smart home and sleep products, including app-controlled heating blankets and sleep accessories designed to provide personalized warmth and comfort. Sells through its website and supports products with companion mobile apps and customer service.
Industry: Smart Home Devices
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