Delivery Support

Delivery Hero
Egypt
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsEducation: bachelorsSkills: ["Leadership","Communication","Training","Problem-solving"]

Supervise and coordinate daily delivery operations to ensure timely, efficient service. Lead and support a team of drivers by assigning routes and tasks, onboarding and training new hires, and monitoring delivery performance to resolve delays and on-ground issues. Communicate with customers regarding delivery concerns, maintain accurate delivery and incident records, and ensure asset deliveries to 3PL vendors and their riders are completed on schedule.

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FursaFursa
Delivery Hero
Delivery Hero
1 day ago

Delivery Support

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Supervise and coordinate daily delivery operations to ensure timely, efficient service. Lead and support a team of drivers by assigning routes and tasks, onboarding and training new hires, and monitoring delivery performance to resolve delays and on-ground issues. Communicate with customers regarding delivery concerns, maintain accurate delivery and incident records, and ensure asset deliveries to 3PL vendors and their riders are completed on schedule.
Location: Egypt
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Manager level

Key Responsibilities

  • •Supervise and coordinate daily delivery operations by assigning tasks and routes to drivers
  • •Conduct rider interviews and manage onboarding for new hires
  • •Provide on-ground training aligned with InstaShop standards
  • •Monitor delivery performance, address delays, and resolve delivery-related issues
  • •Maintain accurate delivery/incident/vehicle records and ensure asset delivery to 3PL vendors

Key Requirements

  • •Bachelor's degree in Logistics, Business, or a related field
  • •2+ years of experience in delivery operations or team supervision
  • •Strong understanding of route planning and delivery processes
  • •Strong understanding of safety regulations
  • •Proficiency in using delivery management software and GPS tracking systems
Experience:Delivery operationsLogisticsRoute planning
Education:Bachelor's in Logistics, Business, or a related field
Skills:LeadershipCommunicationTrainingProblem-solving
Languages:English
Tech Stack:Delivery management softwareGPS tracking systems

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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