Receptionist (Dubai, Dubai, AE)

Fakeeh University Hospital
Dubai
Full timeFunction: Administration & Executive AssistanceSkills: ["Adaptability & Resilience","Accountability & Role Understanding","Teamwork & Relationship Building","Compassionate and Effective Communication","Talent Management & Development"]

Improve patient experience at Fakeeh University Hospital by using feedback, surveys, and complaints to drive better outcomes. Support people in sharing their experiences and partner with operational teams to build patient-experience skills, knowledge, and capability across the hospital. The role requires strong Arabic and English verbal and written communication, exposure to customer service principles, and alignment with competencies like accountability, teamwork, resilience, and compassionate communication.

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FursaFursa
Fakeeh University Hospital
Fakeeh University Hospital
2 days ago

Receptionist (Dubai, Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Improve patient experience at Fakeeh University Hospital by using feedback, surveys, and complaints to drive better outcomes. Support people in sharing their experiences and partner with operational teams to build patient-experience skills, knowledge, and capability across the hospital. The role requires strong Arabic and English verbal and written communication, exposure to customer service principles, and alignment with competencies like accountability, teamwork, resilience, and compassionate communication.
Location: Dubai
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Improve patient experience as a result of patient feedback, surveys, and complaints.
  • •Contribute to development and delivery of patient experience capability and capacity across Fakeeh University Hospital.
  • •Support people to share their experiences with the organization.
  • •Support operational teams to develop skills, knowledge, and experience in their own areas to share patient experiences.
  • •Apply accreditation knowledge as part of accountability and role understanding.

Key Requirements

  • •Excellent Arabic & English verbal/written communication skills.
  • •Exposure to or experience with customer service principles.
  • •Use patient feedback, surveys, and complaints to improve patient experience outcomes.
  • •Contribute to the development and delivery of patient experience capability and capacity across the hospital.
  • •Support operational teams to develop the skills, knowledge, and experience to share patient experiences in their own areas.
Skills:Adaptability & ResilienceAccountability & Role UnderstandingTeamwork & Relationship BuildingCompassionate and Effective CommunicationTalent Management & Development
Languages:ArabicEnglish

Company Brief

Fakeeh University Hospital
Private multi-specialty hospital in Dubai offering inpatient, outpatient, emergency, surgical, maternity, and diagnostic services. It combines university hospital care with teaching, research, and advanced clinical specialties for patients in the UAE.
Industry: Hospitals & Clinics
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn