Sales and Service Leader - Full Time (Greenwich, CT, US, 06830)

Sephora
United States
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Communication","Coaching","Client focus","Interpersonal skills","Team leadership"]

Lead day-to-day store success by coaching and inspiring the team to deliver exceptional client service and achieve sales goals. Drive performance through expert product knowledge, personalized recommendations, and strong client engagement. Support ongoing growth with feedback, onboarding, and continuous learning in service excellence, loyalty programs, and brand initiatives. Contribute to daily operations including inventory and visual merchandising while upholding Sephora standards and fostering an inclusive environment.

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FursaFursa
Sephora
Sephora
2 months ago

Sales and Service Leader - Full Time (Greenwich, CT, US, 06830)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Lead day-to-day store success by coaching and inspiring the team to deliver exceptional client service and achieve sales goals. Drive performance through expert product knowledge, personalized recommendations, and strong client engagement. Support ongoing growth with feedback, onboarding, and continuous learning in service excellence, loyalty programs, and brand initiatives. Contribute to daily operations including inventory and visual merchandising while upholding Sephora standards and fostering an inclusive environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Coach and empower team members to deliver exceptional client service and achieve sales goals.
  • •Drive store performance through client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding Sephora policies.

Pay and Benefits

Salary: USD 28 - 32 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Ability to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitality
Skills:CommunicationCoachingClient focusInterpersonal skillsTeam leadership

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn