Store Concept Design Senior Manager

Waitrose & Partners
United Kingdom
Workplace: HybridFull timeGBP 58,800 - 88,200 annuallyFunction: Design (Product/UX/UI/Visual)Education: bachelorsSkills: ["Leadership","Coaching","Stakeholder management","Commercial thinking","Project delivery"]

Lead the Store Concept Design team to create creative, innovative, and commercially effective in-store environments for multiple formats. Own end-to-end concept delivery—from interior layouts, equipment, and signage through the Development Track—while balancing aesthetics with operational viability, materials efficiency, safety, and budget. Manage and coach up to 4 designers/assistant designers and partner with internal stakeholders and external agencies to deliver scalable, differentiated designs that support an omnichannel customer experience.

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Waitrose & Partners
Waitrose & Partners
10 hours ago

Store Concept Design Senior Manager

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead the Store Concept Design team to create creative, innovative, and commercially effective in-store environments for multiple formats. Own end-to-end concept delivery—from interior layouts, equipment, and signage through the Development Track—while balancing aesthetics with operational viability, materials efficiency, safety, and budget. Manage and coach up to 4 designers/assistant designers and partner with internal stakeholders and external agencies to deliver scalable, differentiated designs that support an omnichannel customer experience.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Design (Product/UX/UI/Visual)
Seniority: Sr. Manager level

Key Responsibilities

  • •Set clear, innovative design direction for interior spaces, equipment, and signage that differentiates Waitrose.
  • •Manage, coach, and develop a team of up to 4 Store Concept Designers and Assistant Designers.
  • •Drive end-to-end delivery from ideation to in-store delivery through the Development Track process, including stage gate checklists, timelines, and budgets.
  • •Integrate omnichannel thinking so physical estate designs complement the customer experience.
  • •Direct internal teams and external agencies (including architects, POS, and property teams) to deliver cost-effective, scalable solutions.

Pay and Benefits

Salary: GBP 58,800 - 88,200 annually
Perks:Flexible Working

Key Requirements

  • •A design-related degree or equivalent.
  • •Design experience in retail, marketing, or brand environments.
  • •Proven experience operating at senior level within the business.
  • •Strong store design background with successful end-to-end delivery using both 3D and 2D design.
  • •Commercial experience plus knowledge of materials, construction/equipment, and customer requirements.
Experience:RetailMarketingBrand
Education:Bachelor's
Skills:LeadershipCoachingStakeholder managementCommercial thinkingProject delivery
Tech Stack:AutoCADIn-designSketch UpPhotoshop

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn