4 weeks ago

Forward Deployed Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Lead post-sales technical onboarding and implementation for new customers in a fast-growing AI security market. Serve as the primary technical point of contact, collaborating with Solutions Engineering, Support, and cross-functional teams to drive adoption, minimize time-to-value, and build scalable customer success in Field-NJ and Field-MA locations.

Location: New Jersey, Massachusetts

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Sr. Manager level

Key Responsibilities

•Lead technical onboarding and implementation for new customers, including planning, scoping, milestones, and success metrics
•Own the post-sales relationship from a technical standpoint, serving as the main point of contact for customer engineering and security teams
•Develop and execute structured implementation plans to ensure customers achieve First Time to Value quickly and reliably
•Proactively manage risk by identifying blockers, misaligned expectations, or skill gaps - on either side - and escalating as needed
•Collaborate cross-functionally with Sales, Engineering, Services and Product to ensure successful handoffs and knowledge sharing

Key Requirements

•8+ years in a Post-Sales technical role (e.g., TAM, Solutions Engineer, Integration Engineer, Implementation Consultant, or similar)
•Experience building and/or deploying AI Systems/Applications
•Strong understanding of enterprise infrastructure (e.g., networking, containers, security protocols)
•Experience leading technical deployments (on-prem, hybrid, or complex SaaS integrations)
•Excellent communication and project management skills; able to set expectations, drive timelines, and keep everyone aligned

Experience:8+ yearsCybersecurityAIEnterprise software

Skills:CommunicationProject managementLeadership

Certifications:Red Hat Certified Specialist in OpenShift Administration

Tech Stack:AIOpenShiftContainersNetworkingSecurityOpenShift Administration

Company Brief

Provides application delivery networking, load balancing, and security solutions for on-premises and cloud environments, helping organizations optimize, secure, and scale applications and APIs across multi-cloud infrastructures.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Seattle, United States

Founded: 1996

Glassdoor: 3.8

Website LinkedIn

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