Commercial Account Manager, Canada

Ramp
Toronto
Workplace: OnsiteFull timeCAD 156,000 - 213,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Relationship building","Communication","Interpersonal skills","Organizational skills","Time management"]

Own a portfolio of 150–200 Canadian commercial customers as Ramp’s first Canadian-dedicated Account Manager. Drive product adoption, spend activation, retention, and expansion by building multi-threaded relationships with decision makers. Lead Executive Business Reviews to uncover growth opportunities, collaborate across Product/Support/Marketing, and help launch the Ramp platform with top-tier accounts—while shaping Ramp’s growing presence in Canada.

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Ramp
Ramp
1 day ago

Commercial Account Manager, Canada

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Last checked: 4 hours agoStatus: Live

Job Summary

Own a portfolio of 150–200 Canadian commercial customers as Ramp’s first Canadian-dedicated Account Manager. Drive product adoption, spend activation, retention, and expansion by building multi-threaded relationships with decision makers. Lead Executive Business Reviews to uncover growth opportunities, collaborate across Product/Support/Marketing, and help launch the Ramp platform with top-tier accounts—while shaping Ramp’s growing presence in Canada.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and nurture relationships across new and existing high-value commercial customers, managing account health reporting.
  • •Develop multi-threaded relationships with customer decision makers and drive spend through the account lifecycle.
  • •Own retention, adoption, and expansion within existing products to grow long-term account value.
  • •Lead Executive Business Reviews to identify opportunities and align on client strategy and upcoming releases.
  • •Collaborate with Product, Support, and Marketing on recommendations for the roadmap and customer communication strategy.

Pay and Benefits

Salary: CAD 156,000 - 213,000 annually
Perks:Paid LeaveHealth InsuranceDentalVisionRrspParental Leave

Key Requirements

  • •Minimum 3 years of new business sales or account management experience in a B2B organization.
  • •Experience anticipating customers’ needs to identify growth opportunities across different account types.
  • •Excellent verbal and written communication and strong interpersonal skills.
  • •Strong organizational, project management, and time management skills.
  • •Familiarity with basic sales tools and common metrics.
Experience:B2BFinancial services
Skills:Relationship buildingCommunicationInterpersonal skillsOrganizational skillsTime management
Tech Stack:SalesforceOutreachNetsuiteQuickBooksXeroSage

Company Brief

Ramp
Provides an AI-enabled finance operations platform offering corporate cards, expense management, bill payments, procurement, travel, treasury, and automated accounting to help finance teams save time and money.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: New York, United States
Founded: 2019
Glassdoor
Glassdoor: 4.2
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