Remote Health Care Project Assistant Specialist (Day or Night)

Qureos
Ohio, Pennsylvania
Workplace: RemoteFull timeUSD 30 - 75 hourlyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Organization","Multitasking","Attention to detail","Teamwork"]

Schedule, reschedule, and cancel patient appointments for multiple specialties while serving as the first point of contact via a high-volume call center. Update patient demographics, insurance, and medical details in electronic record systems, provide appointment prep and location information, and resolve scheduling conflicts with empathy. Coordinate with clinical staff to support efficient patient care while maintaining strict confidentiality and data protection standards.

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FursaFursa
Qureos
Qureos
1 week ago

Remote Health Care Project Assistant Specialist (Day or Night)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Schedule, reschedule, and cancel patient appointments for multiple specialties while serving as the first point of contact via a high-volume call center. Update patient demographics, insurance, and medical details in electronic record systems, provide appointment prep and location information, and resolve scheduling conflicts with empathy. Coordinate with clinical staff to support efficient patient care while maintaining strict confidentiality and data protection standards.
Location: Ohio, Pennsylvania
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Manage high-volume inbound and outbound calls to schedule, reschedule, and cancel patient appointments.
  • •Capture and update patient demographic, insurance, and medical information in electronic record systems.
  • •Provide appointment information, including preparation instructions, clinic locations, and required documentation.
  • •Coordinate with clinical staff and departments to ensure efficient, coordinated patient care.
  • •Maintain confidentiality and follow data protection regulations while addressing scheduling enquiries and conflicts.

Pay and Benefits

Salary: USD 30 - 75 hourly
Perks:Health InsuranceDentalVisionPaid LeaveRetirement

Key Requirements

  • •Previous experience in customer service, a call center, or an administrative role, preferably in healthcare.
  • •Exceptional verbal and written communication skills with a professional, compassionate phone manner.
  • •Strong organization, multitasking, and attention to detail for accurate scheduling and data entry.
  • •Proficiency with computer systems and ability to learn new software and scheduling platforms quickly.
  • •High school diploma or equivalent.
Experience:Healthcare
Education:High School
Skills:CommunicationOrganizationMultitaskingAttention to detailTeamwork

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn