Lead Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18.75 - 25 hourlyFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: high_schoolSkills: ["Client relationship skills","Leadership","Motivation","Teamwork","Organizational skills","Time management","Integrity"]

Serve as a trusted point of contact in the branch by resolving complex client servicing issues, listening for financial wellness opportunities, and transitioning clients to bankers for deeper conversations. Lead Teller duties include coaching other tellers, managing day-to-day teller scheduling and staffing needs, ensuring accurate cash handling and compliance with regulatory, security, and internal audit procedures, and supporting onboarding and training for new tellers.

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FursaFursa
KeyCorp
KeyCorp
1 day ago

Lead Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Serve as a trusted point of contact in the branch by resolving complex client servicing issues, listening for financial wellness opportunities, and transitioning clients to bankers for deeper conversations. Lead Teller duties include coaching other tellers, managing day-to-day teller scheduling and staffing needs, ensuring accurate cash handling and compliance with regulatory, security, and internal audit procedures, and supporting onboarding and training for new tellers.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Resolve more complex client servicing issues and provide distinctive quality service in-branch
  • •Coach other tellers and ensure efficient, effective, and accurate teller functions while managing the teller line
  • •Listen for financial wellness opportunities during client conversations and transition clients to a banker
  • •Handle teller compliance, audit, and security procedures, including balancing cash drawers
  • •Manage day-to-day teller line scheduling and support branch onboarding and training for new tellers

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

  • •3+ years of demonstrated superior client relationship skills
  • •3+ years of experienced cash handling
  • •Working knowledge of PC with Windows-based applications and calculator
  • •Demonstrated ability to lead, motivate, and foster teamwork
  • •Demonstrated organizational skills while managing multiple tasks
Experience:3+ yearsBankingFinancial servicesCash handlingClient service
Education:High School
Skills:Client relationship skillsLeadershipMotivationTeamworkOrganizational skillsTime managementIntegrity
Certifications:Notary License
Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn